Cognitive resources and the learning of human-computer dialogs
Interfacing thought: cognitive aspects of human-computer interaction
Design of a multi-media vehicle for social browsing
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Programmable user models for predictive evaluation of interface designs
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Specification, analysis and refinement of interactive processes
Formal methods in human-computer interaction
Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Disembodied conduct: communication through video in a multi-media office environment
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiences in the use of a media space
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PICTIVE—an exploration in participatory design
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Z notation: a reference manual
The Z notation: a reference manual
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating video as a technology for informal communication
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Speech patterns in video-mediated conversations
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Retrospective on a year of participatory design using the PICTIVE technique
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A method for (recruiting) methods: facilitating human factors input to system design
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Iterative design of video communication systems
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Access control for collaborative environments
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Does a video diary help recall?
HCI'92 Proceedings of the conference on People and computers VII
A design space for multimodal systems: concurrent processing and data fusion
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Integrating theoreticians' and practitioners' perspectives with design rationale
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Software engineering (4th ed.)
Software engineering (4th ed.)
Argumentation-based design rationale: what use at what cost?
International Journal of Human-Computer Studies
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Multi-perspective modelling of interface design issues: undo in a collaborative editor
HCI '94 Proceedings of the conference on People and computers IX
A generic platform for addressing the multimodal challenge
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multidisciplinary modelling in HCI design…in theory and in practice
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Role-Based Access Control Models
Computer
Your place or mine? Learning from long-term use of audio-video communication
Computer Supported Cooperative Work
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
IEEE Software
From Formal Models to Formal Methods
ICSE '94 Proceedings of the Workshop on Software Engineering and Human-Computer Interaction
Multidisciplinary Modelling for User-Centred System Design: An Air-traffic Control Case Study
HCI '96 Proceedings of HCI on People and Computers XI
Structuring the Space of Interactive System Properties
Proceedings of the IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer Interaction
FME '94 Proceedings of the Second International Symposium of Formal Methods Europe on Industrial Benefit of Formal Methods
Design for privacy in ubiquitous computing environments
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Culture and control in a media space
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
On the effective use and reuse of HCI knowledge
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Systems, interactions, and macrotheory
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Ensuring privacy in presence awareness: an automated verification approach
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Programmable user modelling analysis in theory and in practice
CHI '99 Extended Abstracts on Human Factors in Computing Systems
ASUR++: A Design Notation for Mobile Mixed Systems
Mobile HCI '02 Proceedings of the 4th International Symposium on Mobile Human-Computer Interaction
Human-Computer Interaction
Representing cognitive activity in complex tasks
Human-Computer Interaction
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Certain design projects raise difficult user-interface problems that are not easily amenable to designers' intuition or rapid prototyping due to their novelty, conceptual complexity, and the difficulty of conducting appropriate user studies. Interpersonal access control in computer-mediated communication (CMC) systems is just such a problem. We describe a collection of systematic theory-based analyses of a system prototype that inherited its control mechanism from two preexisting systems. We demonstrate that the collective use of system and user modeling techniques provides insight into this complex design problem and enables us to examine the implications of design decisions for users and implementation. The analyses identify a number of weaknesses in the prototype and are used to propose ways of making substantive refinements to improve its simplicity and appropriateness for two tasks: altering one's accessibility and distinguishing between who can make what kinds of connections. We conclude with a discussion of some critical issues that are relevant for CMC systems, and reflect on the process of applying formal human-computer interaction (HCI) techniques in informal, exploratory design contexts.