Programmable user models for predictive evaluation of interface designs
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Unified theories of cognition
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
Using GOMS for user interface design and evaluation: which technique?
ACM Transactions on Computer-Human Interaction (TOCHI)
Training software engineers in a novel usability evaluation technique
International Journal of Human-Computer Studies
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Human Problem Solving
Human-Computer Interaction
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This tutorial provides a general introduction to cognitive modelling as it relates to work in Human-Computer Interaction and, in particular, to Programmable User Modelling Analysis (PUMA). PUMA is an approach to predictive usability evaluation that focuses on describing the user's knowledge and problem-solving behaviour. The tutorial covers underlying cognitive theory as well as the method of analysis. Examples of various sizes are used to demonstrate how PUMA can be applied within design practice.