The development of working relationships
Intellectual teamwork
Patterns of contact and communication in scientific research collaborations
Intellectual teamwork
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating video as a technology for informal communication
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Getting around the task-artifact cycle: how to make claims and design by scenario
ACM Transactions on Information Systems (TOIS)
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Agents that reduce work and information overload
Communications of the ACM
GroupLens: an open architecture for collaborative filtering of netnews
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The role of “help networks” in facilitating use of CSCW tools
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Recommending and evaluating choices in a virtual community of use
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Using frequency-of-mention in public conversations for social filtering
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
PHOAKS: a system for sharing recommendations
Communications of the ACM
Referral Web: combining social networks and collaborative filtering
Communications of the ACM
GroupLens: applying collaborative filtering to Usenet news
Communications of the ACM
Supporting social navigation on the World Wide Web
International Journal of Human-Computer Studies - Special issue: innovative applications of the World Wide Web
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Empathic communities: reaching out across the Web
interactions
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
MusicFX: an arbiter of group preferences for computer supported collaborative workouts
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Butterfly: a conversation-finding agent for Internet relay chat
IUI '99 Proceedings of the 4th international conference on Intelligent user interfaces
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Footprints: history-rich tools for information foraging
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Conversation map: a content-based Usenet newsgroup browser
Proceedings of the 5th international conference on Intelligent user interfaces
Content-based book recommending using learning for text categorization
DL '00 Proceedings of the fifth ACM conference on Digital libraries
Privacy in e-commerce: examining user scenarios and privacy preferences
Proceedings of the 1st ACM conference on Electronic commerce
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Communications of the ACM
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Explaining collaborative filtering recommendations
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Visualization components for persistent conversations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social navigation of food recipes
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring the Web with reconnaissance agents
Communications of the ACM
Why batch and user evaluations do not give the same results
Proceedings of the 24th annual international ACM SIGIR conference on Research and development in information retrieval
Evaluating expertise recommendations
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
E-privacy in 2nd generation E-commerce: privacy preferences versus actual behavior
Proceedings of the 3rd ACM conference on Electronic Commerce
Integrating communication and information through ContactMap
Communications of the ACM - Supporting community and building social capital
Social net: using patterns of physical proximity over time to infer shared interests
CHI '02 Extended Abstracts on Human Factors in Computing Systems
The role of transparency in recommender systems
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Clustering for opportunistic communication
Proceedings of the 11th international conference on World Wide Web
Hybrid Recommender Systems: Survey and Experiments
User Modeling and User-Adapted Interaction
Instant messaging in teen life
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Why distance matters: effects on cooperation, persuasion and deception
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
NetWORKers and their Activity in IntensionalNetworks
Computer Supported Cooperative Work
Eigentaste: A Constant Time Collaborative Filtering Algorithm
Information Retrieval
User Modeling and User-Adapted Interaction
Experiments in social data mining: The TopicShop system
ACM Transactions on Computer-Human Interaction (TOCHI)
Livemaps for collection awareness
International Journal of Human-Computer Studies - Special issue on Awareness and the WWW
Recommending collaboration with social networks: a comparative evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing visualizations of social activity: six claims
CHI '03 Extended Abstracts on Human Factors in Computing Systems
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
Supporting nuance in groupware design: moving from naturalistic expertise location to expertise recommendation
Studying the effect of similarity in online task-focused interactions
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Evaluating collaborative filtering recommender systems
ACM Transactions on Information Systems (TOIS)
Think different: increasing online community participation using uniqueness and group dissimilarity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An architecture for privacy-sensitive ubiquitous computing
Proceedings of the 2nd international conference on Mobile systems, applications, and services
Using social psychology to motivate contributions to online communities
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
ContactMap: Organizing communication in a social desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
PolyLens: a recommender system for groups of users
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Living design memory: framework, implementation, lessons learned
Human-Computer Interaction
Let's stop pushing the envelope and start addressing it: a reference task agenda for HCI
Human-Computer Interaction
Empirical analysis of predictive algorithms for collaborative filtering
UAI'98 Proceedings of the Fourteenth conference on Uncertainty in artificial intelligence
Discovering personal gazetteers: an interactive clustering approach
Proceedings of the 12th annual ACM international workshop on Geographic information systems
People-to-People-to-Geographical-Places: The P3 Framework for Location-Based Community Systems
Computer Supported Cooperative Work
Capturing, sharing, and using local place information
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
QuME: a mechanism to support expertise finding in online help-seeking communities
Proceedings of the 20th annual ACM symposium on User interface software and technology
Context-Aware Middleware for Anytime, Anywhere Social Networks
IEEE Intelligent Systems
Searching for experts in the enterprise: combining text and social network analysis
Proceedings of the 2007 international ACM conference on Supporting group work
That's what friends are for: facilitating 'who knows what' across group boundaries
Proceedings of the 2007 international ACM conference on Supporting group work
People search: Searching people sharing similar interests from the Web
Journal of the American Society for Information Science and Technology
Pick me!: link selection in expertise search results
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Find me if you can: designing interfaces for people search
Proceedings of the 13th international conference on Intelligent user interfaces
Telecommuting and corporate culture: Implications for the mobile enterprise
Information-Knowledge-Systems Management - Enterprise Mobility: Applications, Technologes and Strategies
Ontology-based context synchronization for ad hoc social collaborations
Knowledge-Based Systems
Blogosphere: research issues, tools, and applications
ACM SIGKDD Explorations Newsletter
The ProD framework for proactive displays
Proceedings of the 21st annual ACM symposium on User interface software and technology
Charitable technologies: opportunities for collaborative computing in nonprofit fundraising
Proceedings of the 2008 ACM conference on Computer supported cooperative work
A service science perspective for interfaces of online service applications
Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems
Towards user psychological profile
Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems
Do you know?: recommending people to invite into your social network
Proceedings of the 14th international conference on Intelligent user interfaces
Designing for e-science: Requirements gathering for collaboration in CiteSeer
International Journal of Human-Computer Studies
Making sense of strangers' expertise from signals in digital artifacts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Make new friends, but keep the old: recommending people on social networking sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Measuring the impact of third place attachment on the adoption of a place-based community technology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"The devil you know knows best": how online recommendations can benefit from social networking
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
Locating patient expertise in everyday life
Proceedings of the ACM 2009 international conference on Supporting group work
Leveraging social software for social networking and community development at events
Proceedings of the fourth international conference on Communities and technologies
Askus: Amplifying Mobile Actions
Pervasive '09 Proceedings of the 7th International Conference on Pervasive Computing
KES-AMSTA '09 Proceedings of the Third KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications
Wearable tag clouds: visualizations to facilitate new collaborations
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
Linking social networks on the web with FOAF: a semantic web case study
AAAI'08 Proceedings of the 23rd national conference on Artificial intelligence - Volume 2
Same places, same things, same people?: mining user similarity on social media
Proceedings of the 2010 ACM conference on Computer supported cooperative work
The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Journal of the American Society for Information Science and Technology
Enhancing directed content sharing on the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Adaptive support for distributed collaboration
The adaptive web
A social matching approach to support team configuration
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Contextual factors for finding similar experts
Journal of the American Society for Information Science and Technology
A lightweight privacy preserving SMS-based recommendation system for mobile users
Proceedings of the fourth ACM conference on Recommender systems
RECON: a reciprocal recommender for online dating
Proceedings of the fourth ACM conference on Recommender systems
The network effects of recommending social connections
Proceedings of the fourth ACM conference on Recommender systems
Common attributes in an unusual context: predicting the desirability of a social match
Proceedings of the fourth ACM conference on Recommender systems
Reciprocal recommender system for online dating
Proceedings of the fourth ACM conference on Recommender systems
Inferring gender of movie reviewers: exploiting writing style, content and metadata
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Boosting social network connectivity with link revival
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Graph pattern matching: from intractable to polynomial time
Proceedings of the VLDB Endowment
Boosting social collaborations based on contextual synchronization: An empirical study
Expert Systems with Applications: An International Journal
Do you want to know?: recommending strangers in the enterprise
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Effects of community size and contact rate in synchronous social q&a
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving matching process in social network using implicit and explicit user information
APWeb'11 Proceedings of the 13th Asia-Pacific web conference on Web technologies and applications
A user similarity calculation based on the location for social network services
DASFAA'11 Proceedings of the 16th international conference on Database systems for advanced applications - Volume Part I
Capturing topology in graph pattern matching
Proceedings of the VLDB Endowment
Boundary regulation in social media
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Conceptualizing and advancing research networking systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Finding someone in my social directory whom i do not fully remember or barely know
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
Collaborative Filtering Recommender Systems
Foundations and Trends in Human-Computer Interaction
Distributed graph pattern matching
Proceedings of the 21st international conference on World Wide Web
Asking the right person: supporting expertise selection in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Graph pattern matching revised for social network analysis
Proceedings of the 15th International Conference on Database Theory
CCR: a content-collaborative reciprocal recommender for online dating
IJCAI'11 Proceedings of the Twenty-Second international joint conference on Artificial Intelligence - Volume Volume Three
Foundations and Trends in Information Retrieval
Online dating recommender systems: the split-complex number approach
Proceedings of the 4th ACM RecSys workshop on Recommender systems and the social web
Towards an understanding of social inference opportunities in social computing
Proceedings of the 17th ACM international conference on Supporting group work
Proceedings of the twelfth international workshop on Web information and data management
MEET: a generalized framework for reciprocal recommender systems
Proceedings of the 21st ACM international conference on Information and knowledge management
A buddy matching program to help build an online support network
Proceedings of the 24th Australian Computer-Human Interaction Conference
I need someone to help!: a taxonomy of helper-finding activities in the enterprise
Proceedings of the 2013 conference on Computer supported cooperative work
Who should I add as a "friend"?: a study of friend recommendations using proximity and homophily
Proceedings of the 4th International Workshop on Modeling Social Media
iHR: an online recruiting system for Xiamen Talent Service Center
Proceedings of the 19th ACM SIGKDD international conference on Knowledge discovery and data mining
Incremental graph pattern matching
ACM Transactions on Database Systems (TODS)
Facilitating Team Processes with Recommender Systems: A Behavioral Science Perspective
Proceedings of the 13th International Conference on Knowledge Management and Knowledge Technologies
Supporting exploratory people search: a study of factor transparency and user control
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
BNCOD'13 Proceedings of the 29th British National conference on Big Data
Strong simulation: Capturing topology in graph pattern matching
ACM Transactions on Database Systems (TODS)
Diversified top-k graph pattern matching
Proceedings of the VLDB Endowment
SoBot: facilitating conversation using social media data and a social agent
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Is there a place for serendipitous introductions?
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
User Modeling and User-Adapted Interaction
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
Creating a model of the dynamics of socio-technical groups
User Modeling and User-Adapted Interaction
A social appraisal mechanism for online purchase decision support in the micro-blogosphere
Decision Support Systems
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Social matching systems bring people together in both physical and online spaces. They have the potential to increase social interaction and foster collaboration. However, social matching systems lack a clear intellectual foundation: the nature of the design space, the key research challenges, and the roster of appropriate methods are all ill-defined. This article begins to remedy the situation. It clarifies the scope of social matching systems by distinguishing them from other recommender systems and related systems and techniques. It identifies a set of issues that characterize the design space of social matching systems and shows how existing systems explore different points within the design space. It also reviews selected social science results that can provide input into system design. Most important, the article presents a research agenda organized around a set of claims. The claims embody our understanding of what issues are most important to investigate, our beliefs about what is most likely to be true, and our suggestions of specific research directions to pursue.