Integrating communication and information through ContactMap

Authors:
Bonnie A. Nardi;Steve Whittaker;Ellen Isaacs;Mike Creech;Jeff Johnson;John Hainsworth
Affiliations:
Principal research scientist in the Communication Informatics, Department of Agilent Laboratories, Palo Alto, CA;principal research scientist in AT&T Labs-Research, Florham Park, NJ;user interface designer and a technology design leader in AT&T Labs, Menlo Park, CA;principal of Blue Oak Software, Los Altos, CA;principal of UI Wizards, San Francisco, CA;Ph.D. candidate in the Department of Computer Science of Princeton University, Princeton, NJ
Venue:
Communications of the ACM - Supporting community and building social capital
Year:
2002

Citing 4
Cited 51

Presto: an experimental architecture for fluid interactive document spaces

ACM Transactions on Computer-Human Interaction (TOCHI)
ConNexus to awarenex: extending awareness to mobile users

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Lifestreams: a storage model for personal data

ACM SIGMOD Record
NetWORKers and their Activity in IntensionalNetworks

Computer Supported Cooperative Work

Contact management: identifying contacts to support long-term communication

CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
UMEA: translating interaction histories into project contexts

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding sequence and reply relationships within email conversations: a mixed-model visualization

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Recommending collaboration with social networks: a comparative evaluation

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Desktop aksi: virtual workspace concept integrating personal social communication and task management

CHI '03 Extended Abstracts on Human Factors in Computing Systems
Contextual contact retrieval

Proceedings of the 9th international conference on Intelligent user interfaces
Eliciting reactive and reflective feedback for a social communication tool: a multi-session approach

DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Leveraging social networks for information sharing

CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
ContactMap: Organizing communication in a social desktop

ACM Transactions on Computer-Human Interaction (TOCHI)
Building Connections among Loosely Coupled Groups: Hebb's Rule at Work

Computer Supported Cooperative Work
Dynamic personal social networks: a new perspective for CSCW research and design

ACM SIGGROUP Bulletin - Special issue on community-based learning: explorations into theoretical groundings, empirical findings and computer support
Understanding email use: predicting action on a message

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Patterns of media use in an activity-centric collaborative environment

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Managers' email: beyond tasks and to-dos

CHI '05 Extended Abstracts on Human Factors in Computing Systems
Inner circle: people centered email client

CHI '05 Extended Abstracts on Human Factors in Computing Systems
Modeling and predicting personal information dissemination behavior

Proceedings of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining
Using Egocentric Networks to Understand Communication

IEEE Internet Computing
Social matching: A framework and research agenda

ACM Transactions on Computer-Human Interaction (TOCHI)
Discovering Social Networks from Event Logs

Computer Supported Cooperative Work
Visualizing email content: portraying relationships from conversational histories

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
MatrixExplorer: un système pour l'analyse exploratoire de réseaux sociaux

IHM '06 Proceedings of the 18th International Conferenceof the Association Francophone d'Interaction Homme-Machine
Oh my, where is the end of the context?: dealing with information in a highly complex environment

IIiX Proceedings of the 1st international conference on Information interaction in context
MatrixExplorer: a Dual-Representation System to Explore Social Networks

IEEE Transactions on Visualization and Computer Graphics
Network Visualization by Semantic Substrates

IEEE Transactions on Visualization and Computer Graphics
Business process mining: An industrial application

Information Systems
Supporting proactive planning of multiple activities

CHI '07 Extended Abstracts on Human Factors in Computing Systems
Providing affective information to family and friends based on social networks

CHI '07 Extended Abstracts on Human Factors in Computing Systems
Mapmail: restructuring an email client for use in distributed teams

CHI '07 Extended Abstracts on Human Factors in Computing Systems
Socially augmenting employee profiles with people-tagging

Proceedings of the 20th annual ACM symposium on User interface software and technology
Proactive displays: Supporting awareness in fluid social environments

ACM Transactions on Computer-Human Interaction (TOCHI)
Harvesting with SONAR: the value of aggregating social network information

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communication-Garden System: Visualizing a computer-mediated communication process

Decision Support Systems
Public vs. private: comparing public social network information with email

Proceedings of the 2008 ACM conference on Computer supported cooperative work
Network patterns: designing effective user interfaces for connections management at work

Proceedings of the 2008 ACM conference on Computer supported cooperative work
Supporting collaborative task management in e-mail

Human-Computer Interaction
E-mail research: targeting the enterprise

Human-Computer Interaction
Interactive, topic-based visual text summarization and analysis

Proceedings of the 18th ACM conference on Information and knowledge management
Using social visualization to motivate social production

IEEE Transactions on Multimedia - Special section on communities and media computing
Exploring personal media: A spatial interface supporting user-defined semantic regions

Journal of Visual Languages and Computing
Electronic community factories: the model and its application in the tourism sector

Electronic Commerce Research
Socs: increasing social and group awareness for Wikis by example of Wikipedia

WikiSym '08 Proceedings of the 4th International Symposium on Wikis
Personal relationship management via mobile phone

CCNC'10 Proceedings of the 7th IEEE conference on Consumer communications and networking conference
Innovating from the global south: practices to connect local and global networks of innovation

Proceedings of the 3rd international conference on Intercultural collaboration
Visual Exploration across Biomedical Databases

IEEE/ACM Transactions on Computational Biology and Bioinformatics (TCBB)
iDVS: an interactive multi-document visual summarization system

ECML PKDD'11 Proceedings of the 2011 European conference on Machine learning and knowledge discovery in databases - Volume Part III
Information needs of system administrators in information technology service factories

CHIMIT '11 Proceedings of the 5th ACM Symposium on Computer Human Interaction for Management of Information Technology
Introduction to the Special Section on Intelligent Visual Interfaces for Text Analysis

ACM Transactions on Intelligent Systems and Technology (TIST)
TIARA: Interactive, Topic-Based Visual Text Summarization and Analysis

ACM Transactions on Intelligent Systems and Technology (TIST)
Talking in circles: selective sharing in google+

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Peer conversations for e-learning in the grid

ELeGI'05 Proceedings of the 1st international ELeGI conference on Advanced Technology for Enhanced Learning
Knowledge and information and needs of system administrators in IT service factories

Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction

Quantified Score

Hi-index	0.00

Visualization

Abstract

Visualizing personal social networks, the system allows users to model and arrange their own in maps of individual contacts and groups, along with the relationships among them.