Decision support for “messy” problems
Information and Management
Augmenting organizational memory: a field study of answer garden
ACM Transactions on Information Systems (TOIS)
Establishing experience factories at Daimler-Benz: an experience report
Proceedings of the 20th international conference on Software engineering
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Support for the sense-making activity of managers
Decision Support Systems - Knowledge management support of decision making
Integrating communication and information through ContactMap
Communications of the ACM - Supporting community and building social capital
A semantic approach to visualizing online conversations
Communications of the ACM - Supporting community and building social capital
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
The Social Life of Information
The Social Life of Information
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
The Software Factory: A Historical Interpretation
IEEE Software
The Experience Factory and its Relationship to Other Improvement Paradigms
ESEC '93 Proceedings of the 4th European Software Engineering Conference on Software Engineering
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Social Decision Support Systems (SDSS)
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 1 - Volume 1
User Interface Evaluation and Empirically-Based Evolution of a Prototype Experience Management Tool
IEEE Transactions on Software Engineering
Software Factories: Assembling Applications with Patterns, Models, Frameworks, and Tools
Software Factories: Assembling Applications with Patterns, Models, Frameworks, and Tools
Developing an Online Business Community: A Travel Industry Case Study
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 06
Electronic Commerce Research
Information Infrastructures for Distributed Collective Practices
Computer Supported Cooperative Work
Permutations of cooperative work practices: a study of two oncology clinics
Proceedings of the 2007 international ACM conference on Supporting group work
Distributed collective practices in collaborative music performance
Proceedings of the 3rd international conference on Digital Interactive Media in Entertainment and Arts
Human-Computer Interaction
Managing universal accessibility requirements in software-intensive projects
Software Process: Improvement and Practice
HCI '08 Proceedings of the Third IASTED International Conference on Human Computer Interaction
Design science in information systems research
MIS Quarterly
Intelligent Decision Technologies - Special issue on knowledge-based environments and services in human-computer interaction
Forming relationship commitments to online communities: The role of social motivations
Computers in Human Behavior
Ambient affiliates in virtual cross-organizational tourism alliances
Computers in Human Behavior
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The electronic community factory (ECF) is proposed as an archetype for value creating cross-organization virtual communities of practice in which members engage actively and through domain-specific tools in the practice the community is about. In an ECF the reason for building the community is to appropriate the benefits of virtual networking for developing new products of added-value and collective ownership. In terms of engineering an ECF, the normative perspective adopted is that community management is distinctively different from engaging in the practice the community is about. Respectively, the tools needed for each function should embody this philosophy and be designed accordingly. The paper elaborates on the concept of the ECF and demonstrates its value through a pilot in regional tourism. Virtual ethnographic studies provide insights to operational aspects of the ECF and how it fosters community and practice management. Collectively, the results reported in the paper constitute an alternative model for community-based electronic commerce suitable for value-creating cross organization virtual communities of practice engaging in high quality product assembly in information based industries.