Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Knowledge Management: Learning from Knowledge Engineering
Knowledge Management: Learning from Knowledge Engineering
On Line and on Paper: Visual Representations, Visual Culture, and Computer Graphics in Design Engineering
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Intermediary Objects as a Means to Foster Co-operation inEngineering Design
Computer Supported Cooperative Work
Designing information spaces
Identifying gaps between HCI, software engineering, and design, and boundary objects to bridge them
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Information Infrastructures for Distributed Collective Practices
Computer Supported Cooperative Work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Computer Supported Cooperative Work
Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support
Computer Supported Cooperative Work
Managing universal accessibility requirements in software-intensive projects
Software Process: Improvement and Practice
Electronic community factories: the model and its application in the tourism sector
Electronic Commerce Research
Hi-index | 0.00 |
The paper elaborates on the design and use of cross-organization virtual community spaces facilitating knowledge-based collaborative engagement in the practice of a boundary spanning alliance. Our approach builds upon the concept of transformable boundary artifacts and advances a perspective upon their design as first class objects in common information spaces. Using a case study on vacation package assembly, we identify offline elements of practice and discuss the components of an interaction vocabulary devised to facilitate their transformable interactive embodiment. Transformations allow boundary artifacts to exhibit plasticity as they transcend different social worlds and computing contexts within the cross-organization virtual community space, which in turn, forms the virtuality through which members make sense of collaborative work and contribute to a shared mission. Such contributions are materialized through recurrent interactions with different versions of boundary artifacts, which remain consistent and synchronized at all times.