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Notes on design practice: stories and prototypes as catalysts for communication
Scenario-based design
Social activity indicators: interface components for CSCW systems
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CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The social-technical design circle
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
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Piazza: a desktop environment supporting impromptu and planned interactions
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
TeamRooms: network places for collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Supporting social navigation on the World Wide Web
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HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
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Moose crossing: construction, community, and learning in a networked virtual world for kids
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Social Interaction on the Net: Virtual Community as Participatory
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Digital Documents - Volume 6
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GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Talking in circles: designing a spatially-grounded audioconferencing environment
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Social translucence: an approach to designing systems that support social processes
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Design of a social interaction environment for electronic marketplaces
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Conversation trees and threaded chats
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Designing palaver tree online: supporting social roles in a community of oral history
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Some social implications of ubiquitous wireless networks
ACM SIGMOBILE Mobile Computing and Communications Review
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When conventions collide: the tensions of instant messaging attributed
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Social translucence: designing social infrastructures that make collective activity visible
Communications of the ACM - Supporting community and building social capital
Tools for navigating large social cyberspaces
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Here and there, now and then: four views of a long-distance teleworker's 'workplace'
ACM SIGGROUP Bulletin
Mobile instant messaging through Hubbub
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Awareness and the WWW: an overview
ACM SIGGROUP Bulletin
Awareness of presence, instant messaging and WebWho
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Web-Browsing on stage: using the theatre of work for awareness on the WWW
ACM SIGGROUP Bulletin
ConChat: A Context-Aware Chat Program
IEEE Pervasive Computing
Social affordances of computer-mediated communication technology: understanding adoption
CHI '01 Extended Abstracts on Human Factors in Computing Systems
The design of the 'Babble' timeline: a social proxy for visualizing group activity over time
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Social and informational proxies in a fishtank
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Livemaps for collection awareness
International Journal of Human-Computer Studies - Special issue on Awareness and the WWW
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Collaborative Innovation Tools
Proceedings of the Joint JSAI 2001 Workshop on New Frontiers in Artificial Intelligence
Before Getting There: Potential and Actual Collaboration
CRIWG '02 Proceedings of the 8th International Workshop on Groupware: Design, Implementation and Use
Collaborative Filtering for a Distributed Smart IC Card Community Support System
PRIMA 2001 Proceedings of the 4th Pacific Rim International Workshop on Multi-Agents, Intelligent Agents: Specification, Modeling, and Applications
Avatar proxies: configurable informants of collaborative activities
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Designing visualizations of social activity: six claims
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Groupware and computer-supported cooperative work
The human-computer interaction handbook
Online communities: focusing on sociability and usability
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The chat circles series: explorations in designing abstract graphical communication interfaces
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Notification and awareness: synchronizing task-oriented collaborative activity
International Journal of Human-Computer Studies - Notification user interfaces
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BuzzMaps: a prototype social proxy for predictive utility
Proceedings of the 2003 conference on Diversity in computing
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MULTIMEDIA '03 Proceedings of the eleventh ACM international conference on Multimedia
Why do we ReachOut?: functions of a semi-persistent peer support tool
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
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GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Storytelling in collaborative work: the challenge of preserving sensitive interactions
ACM SIGGROUP Bulletin
We can see you: a study of communities' invisible people through reachout
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SAINT-W '04 Proceedings of the 2004 Symposium on Applications and the Internet-Workshops (SAINT 2004 Workshops)
Persistence matters: making the most of chat in tightly-coupled work
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Knowledge portals and the emerging digital knowledge workplace
IBM Systems Journal
Controlling interruptions: awareness displays and social motivation for coordination
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
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Six themes of the communicative appropriation of photographic images
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DeDe: design and evaluation of a context-enhanced mobile messaging system
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Project view IM: a tool for juggling multiple projects and teams
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Case study: bringing social intelligence into home dialogue systems
interactions - Ambient intelligence: exploring our living environment
Toward bridge building: mapping the landscape of telecommunication tools
Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
The challenges of ambient collaboration
Proceedings of the 2005 conference on Diversity in computing
Designing and evaluating kalas: A social navigation system for food recipes
ACM Transactions on Computer-Human Interaction (TOCHI)
Social matching: A framework and research agenda
ACM Transactions on Computer-Human Interaction (TOCHI)
Supporting awareness in instant messaging: an empirical study and mechanism design
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Synchronous broadcast messaging: the use of ICT
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A persistent chat space for work groups: the design, evaluation and deployment of loops
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Learning by tagging: group knowledge formation in a self-organizing learning community
ICLS '06 Proceedings of the 7th international conference on Learning sciences
Leveraging digital backchannels to enhance user experience in electronically mediated communication
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Structuring and supporting persistent chat conversations
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
IBM Systems Journal
Awareness in context: a light-weight approach
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
The adoption and use of 'BABBLE': a field study of chat in the workplace
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
SWIM: an alternative interface for MSN messenger
AUIC '07 Proceedings of the eight Australasian conference on User interface - Volume 64
Conversation Map: An Interface for Very Large-Scale Conversations
Journal of Management Information Systems
NaLIX: A generic natural language search environment for XML data
ACM Transactions on Database Systems (TODS)
Privacy in the open: how attention mediates awareness and privacy in open-plan offices
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Seeing is believing: designing visualizations for managing risk and compliance
IBM Systems Journal
ArtLinks: fostering social awareness and reflection in museums
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On the design of potential collaboration spaces
International Journal of Computer Applications in Technology
Context-linked virtual assistants for distributed teams: an astrophysics case study
Proceedings of the 2008 ACM conference on Computer supported cooperative work
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
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Human-Computer Interaction
Collective information practice: emploring privacy and security as social and cultural phenomena
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Human-Computer Interaction
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Human-Computer Interaction
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International Journal of Human-Computer Studies
Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups
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International Journal of Web Based Communities
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TimePlace: Towards a Populated 3D Information Place
SOCINFO '09 Proceedings of the 2009 International Workshop on Social Informatics
A conversational model to display user activity
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HCI '08 Proceedings of the Third IASTED International Conference on Human Computer Interaction
PRICAI'00 Proceedings of the 6th Pacific Rim international conference on Artificial intelligence
Toward cultural representation and identification for all in community-based virtual environments
ERCIM'02 Proceedings of the User interfaces for all 7th international conference on Universal access: theoretical perspectives, practice, and experience
Sociable information environments
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Sociability and mobility concepts for the connected home
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Webcasting made interactive: persistent chat for text dialogue during and about learning events
Proceedings of the 2007 conference on Human interface: Part II
Electronic community factories: the model and its application in the tourism sector
Electronic Commerce Research
Seeing more: visualizing audio cues
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
No sense of distance: improving cross-cultural communication with context-linked software tools
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Conversas online: a synchronous communication tool integrated to inclusive social networks
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Features to support persistent chat conversation
OCSC'11 Proceedings of the 4th international conference on Online communities and social computing
Inhabited models: supporting coherent behavior in online systems
UM'05 Proceedings of the 10th international conference on User Modeling
Integrating local and remote worlds through channel blending
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Building for social translucence: a domain analysis and prototype system
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See friendship, sort of: how conversation and digital traces might support reflection on friendships
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Remote and alone: coping with being the remote member on the team
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Social annotations in web search
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An interactive teacher's dashboard for monitoring groups in a multi-tabletop learning environment
ITS'12 Proceedings of the 11th international conference on Intelligent Tutoring Systems
KeyStrokes: personalizing typed text with visualization
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MACE - enriching architectural learning objects for experience multiplication
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Grounding Privacy in Mediated Communication
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We take as our premise that it is possible and desirable todesign systems that support social processes. We describe Loops, aproject which takes this approach to supporting computer-mediatedcommunication (CMC) through structural and intemctive propertiessuch as persistence and a minimalist graphical representation ofusers and their activities that we call a social proxy. We discussa prototype called Babble that has been used by our group for overa year, and has been deployed to six other groups at the Watsonlabs for about two months. We describe usage experiences, lessonslearned, and next steps.