Learning from Notes: organizational issues in groupware implementation
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The network nation: human communication via computer
The network nation: human communication via computer
In search of design principles for programming environments
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TeamRooms: network places for collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Workspace awareness support with radar views
Conference Companion on Human Factors in Computing Systems
Virtual environments at work: ongoing use of MUDs in the workplace
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
The adoption and use of “BABBLE”: a field study of chat in the workplace
Proceedings of the Sixth European conference on Computer supported cooperative work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Introducing instant messaging and chat in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Conversation and Community: Chat in a Virtual World
Conversation and Community: Chat in a Virtual World
The character, functions, and styles of instant messaging in the workplace
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
What counts as success? punctuated patterns of use in a persistent chat environment
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Dispelling "design" as the black art of CHI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Implementing a generic component-based framework for telecontrol applications
Software—Practice & Experience
Avatars meet meetings: design issues in integrating avatars in distributed corporate meetings
Proceedings of the 16th ACM international conference on Supporting group work
Topic visualization for understanding research paper in collaborative discussion
KES'10 Proceedings of the 14th international conference on Knowledge-based and intelligent information and engineering systems: Part IV
Working around official applications: experiences from a large engineering project
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Building for social translucence: a domain analysis and prototype system
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Consensus building in open source user interface design discussions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Timelines as mediators of lifelong learning processes
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A Picture and a Thousand Words: Visual Scaffolding for Mobile Communication in Developing Regions
International Journal of Handheld Computing Research
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Loops is a text-based computer mediated communication system aimed at small- to medium-sized corporate work groups. We begin by discussing the goals of the system and the rationale behind its design, particularly its treatment of non-conversational text. Next we describe its realization in an implemented system, and discuss how an early working version of the system was'group tested,' and the changes that lead to. We then discuss its deployment within our organization, and provide examples of how it's used. We conclude with reflections on the usage patterns of Loops and their implications for the design of similar systems.