An ethnographic study of distributed problem solving in spreadsheet development
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
The Upper Atmospheric Research Collaboratory (UARC)
interactions - Special section on collaboratories
Office procedure as practical action: models of work and system design
ACM Transactions on Information Systems (TOIS)
Introducing instant messaging and chat in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extreme work teams: using SWAT teams as a model for coordinating distributed robots
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Behind the help desk: evolution of a knowledge management system in a large organization
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
A persistent chat space for work groups: the design, evaluation and deployment of loops
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
The human infrastructure of cyberinfrastructure
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Loose Coupling and Healthcare Organizations: Deployment Strategies for Groupware
Computer Supported Cooperative Work
BlogCentral: the role of internal blogs at work
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Workflow from within and without: technology and cooperative work on the print industry shopfloor
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Computational Coordination Mechanisms: A tale of a struggle for flexibility
Computer Supported Cooperative Work
| Hi-index | 0.00 |
We describe facets of specialized software applications developed to support a large collaborative engineering program. Although many of the applications were bespoke efforts, designed to the requirements of users, virtually all major applications have an unofficial spreadsheet or database backing up the official application. These tools invariably play a critical but unofficial role in the day-to-day work, acting as more than just as a work-around, while the official applications are used primarily for mandated record keeping and auditing purposes. Surprisingly, there is often management approval for these unofficial applications, but at the same time, desire to elimination these applications and only use the official applications. We discuss the implications of this finding for future collaborative applications and long-term record keeping.