The knowledge management puzzle: human and social factors in knowledge management

  • Authors:
  • J. C. Thomas;W. A. Kellogg;T. Erickson

  • Affiliations:
  • IBM Research Division, Thomas J. Watson Research Center, P.O. Box 704, Yorktown Heights, New York;IBM Research Division, Thomas J. Watson Research Center, P.O. Box 704, Yorktown Heights, New York;IBM Research Division, Thomas J. Watson Research Center, P.O. Box 704, Yorktown Heights, New York

  • Venue:
  • IBM Systems Journal
  • Year:
  • 2001

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Abstract

Selected technologies that contribute to knowledge management solutions are reviewed using Nonaka's model of organizational knowledge creation as a framework. The extent to which knowledge transformation within and between tacit and explicit forms can ...