Conceptual structures: information processing in mind and machine
Conceptual structures: information processing in mind and machine
The vocabulary problem in human-system communication
Communications of the ACM
Computer systems and the design of organizational interaction
ACM Transactions on Information Systems (TOIS)
gIBIS: a hypertext tool for exploratory policy discussion
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Hypertext: an introduction and survey
Computer-supported cooperative work
The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Experiences with workflow management: issues for the next generation
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Groupware and social dynamics: eight challenges for developers
Human-computer interaction
The user-centred iterative design of collaborative writing software
Human-computer interaction
Agents that reduce work and information overload
Human-computer interaction
Visual explanations: images and quantities, evidence and narrative
Visual explanations: images and quantities, evidence and narrative
Lexical navigation: visually prompted query expansion and refinement
DL '97 Proceedings of the second ACM international conference on Digital libraries
Intellectual capital: the new wealth of organizations
Intellectual capital: the new wealth of organizations
Readings in information visualization: using vision to think
Readings in information visualization: using vision to think
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
International Journal of Human-Computer Studies
Question-answering by predictive annotation
SIGIR '00 Proceedings of the 23rd annual international ACM SIGIR conference on Research and development in information retrieval
Using Web annotations for asynchronous collaboration around documents
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Modern Information Retrieval
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Mining the Web's Link Structure
Computer
CIA '00 Proceedings of the 4th International Workshop on Cooperative Information Agents IV, The Future of Information Agents in Cyberspace
Anti-Serendipity: Finding Useless Documents and Similar Documents
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 3 - Volume 3
ASHRAM: Active Summarization and Markup
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
SuperNews: multiple feeds for multiple views
IBM Systems Journal
IBM Systems Journal
Capitalizing on intellectual assets
IBM Systems Journal
Knowledge management technology
IBM Systems Journal
Text analysis and knowledge mining system
IBM Systems Journal
Toward speech as a knowledge resource
IBM Systems Journal
Multi-document summarization by visualizing topical content
NAACL-ANLP-AutoSum '00 Proceedings of the 2000 NAACL-ANLPWorkshop on Automatic summarization - Volume 4
From Knowledge Management Concepts Toward Software Engineering Practices
PROFES '02 Proceedings of the 4th International Conference on Product Focused Software Process Improvement
Introducing domain specific ad-hoc collaboration: The peer-to-peer tool iKnow
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
User Interface Evaluation and Empirically-Based Evolution of a Prototype Experience Management Tool
IEEE Transactions on Software Engineering
A freshman course in emerging information technologies
CITC4 '03 Proceedings of the 4th conference on Information technology curriculum
User assisted text classification and knowledge management
CIKM '03 Proceedings of the twelfth international conference on Information and knowledge management
Knowledge management technology
IBM Systems Journal
Toward speech as a knowledge resource
IBM Systems Journal
Mobile computing in the freshman computer literacy course what impact?
CITC5 '04 Proceedings of the 5th conference on Information technology education
The Talent system: TEXTRACT architecture and data model
Natural Language Engineering
Retrieve images by understanding semantic links and clustering image fragments
Journal of Systems and Software
Automatic glossary extraction: beyond terminology identification
COLING '02 Proceedings of the 19th international conference on Computational linguistics - Volume 1
The future of inter-organisational system linkages: findings of an international Delphi study
European Journal of Information Systems - Special issue: Making enterprise systems work
Knowledge flow network planning and simulation
Decision Support Systems
Electronic Commerce and Organizational Innovation: Aspects and Opportunities
International Journal of Electronic Commerce
Knowledge-based strategies: a foundation of a typology
International Journal of Information Technology and Management
Socio-contextual model of knowledge sharing among userassisting agents
ISI'09 Proceedings of the 2009 IEEE international conference on Intelligence and security informatics
Evaluation of hospital portals using knowledge management mechanisms
ICADL'07 Proceedings of the 10th international conference on Asian digital libraries: looking back 10 years and forging new frontiers
Intelligent Decision Technologies - Engineering and management of IDTs for knowledge management systems
Competence-based architecture for knowledge logistics in project-oriented organization
KES-AMSTA'11 Proceedings of the 5th KES international conference on Agent and multi-agent systems: technologies and applications
Journal of Management Information Systems
Internet-based knowledge acquisition: Task complexity and performance
Decision Support Systems
International Journal of Knowledge and Systems Science
Hi-index | 0.00 |
A fundamental aspect of knowledge management is capturing knowledge and expertise created by knowledge workers as they go about their work and making it available to a larger community of colleagues. Technology can support these goals, and knowledge portals have emerged as a key tool for supporting knowledge work. Knowledge portals are single-point-access software systems intended to provide easy and timely access to information and to support communities of knowledge workers who share common goals. In this paper we discuss knowledge portal applications we have developed in collaboration with IBM Global Services, mainly for internal use by Global Services practitioners. We describe the role knowledge portals play in supporting knowledge work tasks and the component technologies embedded in portals, such as the gathering of distributed document information, indexing and text search, and categorization; and we discuss new functionality for future inclusion in knowledge portals. We share our experience deploying and maintaining portals. Finally, we describe how we view the future of knowledge portals in an expanding knowledge workplace that supports mobility, collaboration, and increasingly automated project workflow.