Communications of the ACM
A product perspective on total data quality management
Communications of the ACM
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Post-Capitalist Society
Information Ecology: Mastering the Information and Knowledge Environment
Information Ecology: Mastering the Information and Knowledge Environment
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Turning points in information technology
IBM Systems Journal
Configurable development processes
Communications of the ACM - Robots: intelligence, versatility, adaptivity
Evolving communities of practice: IBM global services experience
IBM Systems Journal
Knowledge portals and the emerging digital knowledge workplace
IBM Systems Journal
Can technology build organizational social capital?: the case of a global IT consulting firm
Information and Management
Towards knowledge management: a case study
International Journal of Information Technology and Management
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Knowledge is power--the power that has become the driving force in our economy. Knowledge powers our customers' ability to adapt and innovate. It powers our ability to deliver value to clients. It powers the ability of our professionals to be their best. When knowledge is shared, its power grows exponentially. This essay discusses IBM's utilization of knowledge through the Intellectual Capital Management program.