Making web sites be places for social interaction

  • Authors:
  • Andreas Girgensohn;Alison Lee

  • Affiliations:
  • FX Palo Alto Laboratory, Inc., Palo Alto, CA, USA;IBM TJ Watson Research Center, Hawthorne, NY

  • Venue:
  • CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
  • Year:
  • 2002

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Abstract

Technology can play an important role in enabling people to interact with each other. The Web is one such technology with the affordances for sharing information and for connecting people to people. In this paper, we describe the design of two social interaction Web sites for two different social groups. We review several related efforts to provide principles for creating social interaction environments and describe the specific principles that guided our design. To examine the effectiveness of the two sites, we analyze the usage data. Finally, we discuss approaches for encouraging participation and lessons learned.