Knowledge management systems (KMS) continuance in organizations: a social relational perspective

Authors:
Joy Wei He;Kwok-Kee Wei
Affiliations:
Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong;Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong
Venue:
KSEM'06 Proceedings of the First international conference on Knowledge Science, Engineering and Management
Year:
2006

Citing 15
Cited 1

User acceptance of computer technology: a comparison of two theoretical models

Management Science
Personal computing: toward a conceptual model of utilization

MIS Quarterly
Working Knowledge: How Organizations Manage What They Know

Working Knowledge: How Organizations Manage What They Know
Trust as an Organizing Principle

Organization Science
Strategic contributions of game rooms to knowledge management: some prelimenary insights

Information and Management
The knowledge management puzzle: human and social factors in knowledge management

IBM Systems Journal
The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer

Management Science
Perceived usefulness, perceived ease of use, and user acceptance of information technology

MIS Quarterly
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

MIS Quarterly
Understanding information systems continuance: an expectation-confirmation model

MIS Quarterly
User acceptance of information technology: toward a unified view

MIS Quarterly
Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test

MIS Quarterly
Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological factors, and organizational climate

MIS Quarterly
Contributing knowledge to electronic knowledge repositories: an empirical investigation

MIS Quarterly
Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing

Information Resources Management Journal

Can affective factors contribute to explain continuance intention of web-based services?

Proceedings of the 11th International Conference on Electronic Commerce

Quantified Score

Hi-index	0.00

Visualization

Abstract

This study explores knowledge management systems (KMS) continuance behavior in organizations. The study draws from the tenets of prior research on user acceptance and continuance of IS and the Social Capital Theory and suggest that both the technical and the situational social aspects of a KMS needs to be considered to understand KMS continuance. A conceptual model and a set of theoretical propositions are proposed as a foundation for further investigation.