Developing shared context within group stories

  • Authors:
  • Flávia Maria Santoro;Patrick Brézillon

  • Affiliations:
  • Post-Graduate Program in Informatics, NCE&IM, Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil;LIP 6, Université Pierre et Marie Curie – Paris VI, Paris, France

  • Venue:
  • CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
  • Year:
  • 2005

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Abstract

Eliciting and re-using knowledge within an organization requires a very structured communication process among its employees in order to avoid misunderstanding and confusion. The transfer of knowledge among actors can only be successful if a common interpretative focus and its context are set up. So far, information about the real context that surrounded team's past activities can help their members to better understand situations at hand. In this paper, we argue that a combination of group storytelling technique and a groupware tool can help the elicitation and use of the context shared by a group. Moreover, our main goal is to discuss how groupware can help to structure and formalize the contextual information behind the scenes of a story told by a group, making it easier to understand, interpret and reuse the knowledge intrinsic to it.