Semistructured messages are surprisingly useful for computer-supported coordination
ACM Transactions on Information Systems (TOIS)
The network nation: human communication via computer
The network nation: human communication via computer
Galaxy of news: an approach to visualizing and understanding expansive news landscapes
UIST '94 Proceedings of the 7th annual ACM symposium on User interface software and technology
Intelligent network news reader
Proceedings of the 2nd international conference on Intelligent user interfaces
Textual context analysis for information retrieval
Proceedings of the 20th annual international ACM SIGIR conference on Research and development in information retrieval
The dynamics of mass interaction
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Network and Netplay
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Electronic Mail
Explorations in Automatic Thesaurus Discovery
Explorations in Automatic Thesaurus Discovery
Statistical Language Learning
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
The rhetorical parsing, summarization, and generation of natural language texts
The rhetorical parsing, summarization, and generation of natural language texts
The rhetorical parsing, summarization, and generation of natural language texts
The rhetorical parsing, summarization, and generation of natural language texts
Microevolutionary language theory
Microevolutionary language theory
A maximum entropy approach to identifying sentence boundaries
ANLC '97 Proceedings of the fifth conference on Applied natural language processing
Entity-based cross-document coreferencing using the Vector Space Model
COLING '98 Proceedings of the 17th international conference on Computational linguistics - Volume 1
A freely available wide coverage morphological analyzer for English
COLING '92 Proceedings of the 14th conference on Computational linguistics - Volume 3
Email classification for contact centers
Proceedings of the 2003 ACM symposium on Applied computing
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The social side of gaming: a study of interaction patterns in a massively multiplayer online game
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
ContactMap: Organizing communication in a social desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
Assessing differential usage of usenet social accounting meta-data
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Socialization in an Open Source Software Community: A Socio-Technical Analysis
Computer Supported Cooperative Work
Visualizing email content: portraying relationships from conversational histories
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer Supported Cooperative Work
A multi-attribute, multi-weight clustering approach to managing ";e-mail overload"
Decision Support Systems
The life and death of online gaming communities: a look at guilds in world of warcraft
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Categorization and analysis of text in computer mediated communication archives using visualization
Proceedings of the 7th ACM/IEEE-CS joint conference on Digital libraries
Virtual "Third Places": A Case Study of Sociability in Massively Multiplayer Games
Computer Supported Cooperative Work
ACM Transactions on Information Systems (TOIS)
Communication-Garden System: Visualizing a computer-mediated communication process
Decision Support Systems
Can developer-module networks predict failures?
Proceedings of the 16th ACM SIGSOFT International Symposium on Foundations of software engineering
In search of coherence: a review of e-mail research
Human-Computer Interaction
'Helpfulness' in online communities: a measure of message quality
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social network analysis in virtual environments
Proceedings of the 20th ACM conference on Hypertext and hypermedia
Opinion space: a scalable tool for browsing online comments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Relating interactions to artifacts through content Analysis: a practical investigation
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Social and semantic network analysis of chat logs
Proceedings of the 1st International Conference on Learning Analytics and Knowledge
Visualizing authorship for identification
ISI'06 Proceedings of the 4th IEEE international conference on Intelligence and Security Informatics
Collaborative knowledge visualization for cross-community learning
Knowledge and Information Visualization
Is this what you meant?: promoting listening on the web with reflect
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Very large-scale conversation (VLSC) involves the exchange of thousands of electronic mail (e-mail) messages among hundreds or thousands of people. Usenet newsgroups are good examples (but not the only examples) of online sites where VLSCs take place. Tofacilitate understanding of the social and semantic structure of VLSCs, two tools from the social sciences-social networks and semantic networks-have been extended for the purposes of interface design. As interface devices, social and semantic networks need to be flexible, layered representations that are useful as a means for summarizing, exploring, and cross-indexing the large volumes of messages that constitute the archives of VLSCs. This paper discusses the design criteria necessary for transforming these social scientific representations into interface devices. The discussion is illustrated with the description of the Conversation Map system, an implemented system for browsing and navigating VLSCs.