Relating interactions to artifacts through content Analysis: a practical investigation

  • Authors:
  • Adriana S. Vivacqua;Jano M. De Souza;Jean-Paul Barthès

  • Affiliations:
  • PESC, COPPE, Graduate School of Computer Science and Université de Technologie de Compiègne;PESC, COPPE, Graduate School of Computer Science and DCC, Institute of Mathematics, Federal University of Rio de Janeiro;Université de Technologie de Compiègne

  • Venue:
  • CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
  • Year:
  • 2007

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Abstract

Nowadays, information workers often work within networked structures, where relations between individuals become active according to the needs and workers multitask between several collaborations. One of the difficulties pointed out in these studies lies in keeping track of the many collaborations and ties to others, managing the relationships involved and the different roles and activities in each situation. Two important activities in this context are remembering (who one is or could be collaborating with, in what capacity, pending tasks, etc.) and communicating (as a means to strengthen relationships, negotiate joint work or keep others informed.) In this paper, we explore the possibility of linking relationships to activities through interaction analysis. More specifically, we explore content analysis as a means to determine collaboration themes and identify artifacts or resources that pertain to a certain social world.