Are newsgroups virtual communities?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trawling the Web for emerging cyber-communities
WWW '99 Proceedings of the eighth international conference on World Wide Web
Authoritative sources in a hyperlinked environment
Journal of the ACM (JACM)
Fitting the jigsaw of citation: information visualization in domain analysis
Journal of the American Society for Information Science and Technology
The Internet Age of Competitive Intelligence
The Internet Age of Competitive Intelligence
Web Mining: Information and Pattern Discovery on the World Wide Web
ICTAI '97 Proceedings of the 9th International Conference on Tools with Artificial Intelligence
Social Interaction on the Net: Virtual Community as Participatory
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Digital Documents - Volume 6
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 4 - Volume 4
Information diffusion through blogspace
Proceedings of the 13th international conference on World Wide Web
Communications of the ACM - The Blogosphere
How blogging software reshapes the online community
Communications of the ACM - The Blogosphere
On the Bursty Evolution of Blogspace
World Wide Web
CrimeNet explorer: a framework for criminal network knowledge discovery
ACM Transactions on Information Systems (TOIS)
Opinion observer: analyzing and comparing opinions on the Web
WWW '05 Proceedings of the 14th international conference on World Wide Web
Analyzing online discussion for marketing intelligence
WWW '05 Special interest tracks and posters of the 14th international conference on World Wide Web
SpidersRUs: automated development of vertical search engines in different domains and languages
Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries
Tracking Information Epidemics in Blogspace
WI '05 Proceedings of the 2005 IEEE/WIC/ACM International Conference on Web Intelligence
Mining communities and their relationships in blogs: A study of online hate groups
International Journal of Human-Computer Studies
Journal of the American Society for Information Science and Technology
Journal of Management Information Systems
Conversation Map: An Interface for Very Large-Scale Conversations
Journal of Management Information Systems
Identifying the influential bloggers in a community
WSDM '08 Proceedings of the 2008 International Conference on Web Search and Data Mining
Using online communities to drive commercial product development
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Weblogging: A study of social computing and its impact on organizations
Decision Support Systems
Ranking opinionated blog posts using OpinionFinder
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Affect Analysis of Web Forums and Blogs Using Correlation Ensembles
IEEE Transactions on Knowledge and Data Engineering
IT Professional
Efficient identification of starters and followers in social media
Proceedings of the 12th International Conference on Extending Database Technology: Advances in Database Technology
Sentiment Clustering: A Novel Method to Explore in the Blogosphere
APWeb/WAIM '09 Proceedings of the Joint International Conferences on Advances in Data and Web Management
WisColl: Collective wisdom based blog clustering
Information Sciences: an International Journal
Uncoverning Groups via Heterogeneous Interaction Analysis
ICDM '09 Proceedings of the 2009 Ninth IEEE International Conference on Data Mining
Knowledge Discovery in the Blogosphere: Approaches and Challenges
IEEE Internet Computing
Probabilistic techniques for corporate blog mining
PAKDD'07 Proceedings of the 2007 international conference on Emerging technologies in knowledge discovery and data mining
Detecting novel business blogs
ICICS'09 Proceedings of the 7th international conference on Information, communications and signal processing
ACM SIGIR Forum
Blog Popularity Mining Using Social Interconnection Analysis
IEEE Internet Computing
A tag-topic model for blog mining
Expert Systems with Applications: An International Journal
Blogs: spinning a web of virality
Proceedings of the 2011 iConference
Identifying topic experts and topic communities in the blogspace
DASFAA'11 Proceedings of the 16th international conference on Database systems for advanced applications - Volume Part I
Design science in information systems research
MIS Quarterly
Identifying Evolving Groups in Dynamic Multimode Networks
IEEE Transactions on Knowledge and Data Engineering
Convergence of influential bloggers for topic discovery in the blogosphere
SBP'10 Proceedings of the Third international conference on Social Computing, Behavioral Modeling, and Prediction
Blog mining-review and extensions: "From each according to his opinion"
Decision Support Systems
Social Ties in Video Sharing Services: Tactics for Excavating Virtual Settlements
International Journal of Virtual Communities and Social Networking
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The increasing popularity of Web 2.0 has led to exponential growth of user-generated content in both volume and significance. One important type of user-generated content is the blog. Blogs encompass useful information (e.g., insightful product reviews and information-rich consumer communities) that could potentially be a gold mine for business intelligence, bringing great opportunities for both academic research and business applications. However, performing business intelligence on blogs is quite challenging because of the vast amount of information and the lack of commonly adopted methodology for effectively collecting and analyzing such information. In this paper, we propose a framework for gathering business intelligence from blogs by automatically collecting and analyzing blog contents and bloggers' interaction networks. Through a system developed using the framework, we conducted two case studies with one case focusing on a consumer product and the other on a company. Our case studies demonstrate how to use the framework and appropriate techniques to effectively collect, extract, and analyze blogs related to the topics of interest, reveal novel patterns in the blogger interactions and communities, and answer important business intelligence questions in the domains. The framework is sufficiently generic and can be applied to any topics of interest, organizations, and products. Future academic research and business applications related to the topics examined in the two cases can also be built using the findings of this study.