Groupware: some issues and experiences
Communications of the ACM
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Video as a technology for informal communication
Communications of the ACM
Shared workspaces: how do they work and when are they useful?
International Journal of Man-Machine Studies
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Working with “constant interruption”: CSCW and the small office
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Social activity indicators: interface components for CSCW systems
Proceedings of the 8th annual ACM symposium on User interface and software technology
Rethinking video as a technology for interpersonal communications: theory and design implications
International Journal of Human-Computer Studies
Re-place-ing space: the roles of place and space in collaborative systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Shared spaces: transportation, artificiality, and spatiality
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Populating the application: a model of awareness for cooperative applications
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Thunderwire: a field study of an audio-only media space
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Piazza: a desktop environment supporting impromptu and planned interactions
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
TeamRooms: network places for collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
TeleNotes: managing lightweight interactions in the desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
AROMA: abstract representation of presence supporting mutual awareness
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Catching the eye: management of joint attention in cooperative work
ACM SIGCHI Bulletin
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Java object-sharing in Habanero
Communications of the ACM
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
It's all in the words: supporting work activites with lightweight tools
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Livemaps for collection awareness
International Journal of Human-Computer Studies - Special issue on Awareness and the WWW
International Journal of Human-Computer Studies - Special issue on Awareness and the WWW
Document Presence Notification Services for Collaborative Writing
CRIWG '01 Proceedings of the Seventh International Workshop on Groupware
WWW Based Collaboration with the BSCW System
SOFSEM '99 Proceedings of the 26th Conference on Current Trends in Theory and Practice of Informatics on Theory and Practice of Informatics
PINAS: A Middleware for Web Distributed Cooperative Authoring
SAINT '01 Proceedings of the 2001 Symposium on Applications and the Internet (SAINT 2001)
Ontology-based context synchronization for ad hoc social collaborations
Knowledge-Based Systems
Supporting informal co-located collaboration in hospital work
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Boosting social collaborations based on contextual synchronization: An empirical study
Expert Systems with Applications: An International Journal
InClass-RTD: providing support for real-time threaded discussions in the classroom
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
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In this paper, we introduce the concepts of Potential and Actual Collaboration Spaces. The former applies to the initial space where opportunities for collaboration are identified and an initial interaction is established, while the latter relates to the space where collaborative activities are performed. We propose a characterisation for Potential Collaboration Spaces, which addresses support for identifying the potential for collaboration, establishing initial interactions, allowing seamless transitions between work modes and managing privacy and intrusiveness issues. We argue that by making this distinction explicit, and characterising Potential Collaboration Spaces, designers of groupware can better identify the technical requirements of their systems and thus provide solutions that more appropriately address their users' concerns. We illustrate this concept with the design of Doc2U, an instant messaging and presence awareness tool that supports Potential Collaboration Spaces for collaborative authoring.