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Rendezvous: an architecture for synchronous multi-user applications
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Ethnographically-informed systems design for air traffic control
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CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
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CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
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Proceedings of the 2007 international ACM conference on Supporting group work
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Proceedings of the 2007 international ACM conference on Supporting group work
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Lost in translation: investigating the ambiguity of availability cues in an online media space
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In this paper, we report the results of an empirical study ofhow people, as part of their daily work activities, go about toestablish collaboration. We examine the empirical findings andrelate them to existing research on CSCW session management models,i.e., the mechanisms in CSCW systems that define the way in whichpeople can join together in collaboration. Existing models leave alot to be desired, in particular because they tend to assume thatindexical elements of interaction management are substitutable byobjective representation of artifacts. Based on the empiricalfindings, we derive three principles to consider in the design ofCSCW session management models.