Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Groupware: some issues and experiences
Communications of the ACM
A translation approach to portable ontology specifications
Knowledge Acquisition - Special issue: Current issues in knowledge modeling
A usability study of awareness widgets in a shared workspace groupware system
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Understanding, building and using ontologies
International Journal of Human-Computer Studies
Effects of awareness support on groupware usability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Modified field studies for CSCW systems
ACM SIGGROUP Bulletin
Pair Programming Illuminated
Work rhythms: analyzing visualizations of awareness histories of distributed groups
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
CML: The CommonKADS Conceptual Modelling Language
EKAW '94 Proceedings of the 8th European Knowledge Acquisition Workshop on A Future for Knowledge Acquisition
Classroom BRIDGE: using collaborative public and desktop timelines to support activity awareness
Proceedings of the 16th annual ACM symposium on User interface software and technology
Ontology Based Context Modeling and Reasoning using OWL
PERCOMW '04 Proceedings of the Second IEEE Annual Conference on Pervasive Computing and Communications Workshops
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
DAML-QoS Ontology for Web Services
ICWS '04 Proceedings of the IEEE International Conference on Web Services
Group awareness in distributed software development
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Mining Workflow Patterns through Event-Data Analysis
SAINT-W '05 Proceedings of the 2005 Symposium on Applications and the Internet Workshops
A framework for asynchronous change awareness in collaborative documents and workspaces
International Journal of Human-Computer Studies
Studying activity patterns in CSCW
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Exploring the CSCW spectrum using process mining
Advanced Engineering Informatics
A framework for process-solution analysis in collaborative learning environments
International Journal of Human-Computer Studies
Analyzing Work Productivity and Program Quality in Collaborative Programming
ICSEA '08 Proceedings of the 2008 The Third International Conference on Software Engineering Advances
An ontology-based scheme enabling the modeling of cooperation in business processes
OTM'06 Proceedings of the 2006 international conference on On the Move to Meaningful Internet Systems: AWeSOMe, CAMS, COMINF, IS, KSinBIT, MIOS-CIAO, MONET - Volume Part I
Supporting group awareness in distributed software development
EHCI-DSVIS'04 Proceedings of the 2004 international conference on Engineering Human Computer Interaction and Interactive Systems
Monitoring and analyzing group interactions in asynchronous discussions with the DIAS system
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
Interaction analysis for the detection and support of participatory roles in CSCL
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
Context-awareness on software artifacts in distributed software development: a systematic review
CRIWG'11 Proceedings of the 17th international conference on Collaboration and technology
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Interaction observation systems for groupware applications capture and process all the actions performed by users engaged in workgroups. These actions are then stored in log documents that enable the work process carried out by the users to be analyzed and the interaction between users to be studied. This article proposes an approach, based on ontological models, which is devised to help the developer of an observation system for a groupware application to structure and record user actions. In order to achieve this aim, we present a specific ontology that shapes the collaborative work process of the users so as to obtain an XML-based log document that stores all the actions carried out by the users and facilitates the subsequent analysis of the system usage and users' behavior. This approach has been used to improve communication and collaboration capabilities in the COLLECE groupware application.