The Data Preprocessing of Behavior Pattern Discovering in Collaboration Environment
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Efficient ticket routing by resolution sequence mining
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Aprimorando processos de imputação multivariada de dados com workflows
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Efficiently discovering critical workflows in scientific explorations
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Towards mining structural workflow patterns
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It is obvious to notice that in collaborative applications, considerable processes are either implicit, or integrate existing processes. The discovery, and the explanation of these processes are a hot research topic. The work described in this paper is a contribution to these problems. Generally, workflow mining proposes techniques to acquire aworkflow model from a workflow log. In this paper, we present a new workflow mining technique to discover workflow patterns. This technique combines complementarily an algorithmic technique and a statistical analysis technique. This combination can deal with some ambiguities that the single use of the statistical analysis technique cannot resolve.