CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Toward more sensitive mobile phones
Proceedings of the 14th annual ACM symposium on User interface software and technology
Some problems with the notion of context-aware computing
Communications of the ACM - Ontology: different ways of representing the same concept
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Calls.calm: enabling caller and callee to collaborate
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Judging People's Availability for Interaction from Video Snapshots
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Learning and reasoning about interruption
Proceedings of the 5th international conference on Multimodal interfaces
Examining the robustness of sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Why are mobile phones annoying?
Behaviour & Information Technology
Predictors of availability in home life context-mediated communication
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Building a Context Sensitive Telephone: Some Hopes and Pitfalls for Context Sensitive Computing
Computer Supported Cooperative Work
Utilising context ontology in mobile device application personalisation
Proceedings of the 3rd international conference on Mobile and ubiquitous multimedia
Using context-aware computing to reduce the perceived burden of interruptions from mobile devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Predicting human interruptibility with sensors
ACM Transactions on Computer-Human Interaction (TOCHI)
ContextPhone: A Prototyping Platform for Context-Aware Mobile Applications
IEEE Pervasive Computing
CVPRW '06 Proceedings of the 2006 Conference on Computer Vision and Pattern Recognition Workshop
Audio-visual multi-person tracking and identification for smart environments
Proceedings of the 15th international conference on Multimedia
Proceedings of the 9th international conference on Multimodal interfaces
Behaviour & Information Technology
IEEE Wireless Communications
Estimation of interruptibility during office work based on PC activity and conversation
HCI'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction for learning, culture, collaboration and business - Volume Part III
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A lot of the communication at the workplace - via the phone as well as face-to-face - occurs in inappropriate contexts, disturbing meetings and conversations, invading personal and corporate privacy, and more broadly breaking social norms. This is because both, callers and visitors in front of closed office doors, face the same problem: they can only guess the other person's current availability for a conversation. We present a context-aware Virtual Secretary designed to facilitate more socially appropriate communication at the workplace. This service aims towards understanding a person's activity in smart offices, and passes on important contextual information to callers and visitors in order to facilitate more informed human decisions about how and when to initiate contact. We have deployed this Virtual Secretary in the office of a senior researcher, mediating all his actual phone calls and in-person meetings for several weeks. With the Virtual Secretary active, the number of inappropriate workplace interruptions could be significantly reduced.