Patterns of contact and communication in scientific research collaboration
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Design of a multi-media vehicle for social browsing
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The VideoWindow system in informal communication
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Disembodied conduct: communication through video in a multi-media office environment
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiences in the use of a media space
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiences in an exploratory distributed organization
Intellectual teamwork
The active badge location system
ACM Transactions on Information Systems (TOIS)
EuroPARC's integrated interactive intermedia facility (IIIF): early experiences
Proceedings of the IFIP WG 8.4 confernece on Multi-user interfaces and applications
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Video as a technology for informal communication
Communications of the ACM
Making contact: getting the group communicating with groupware
COCS '93 Proceedings of the conference on Organizational computing systems
Montage: providing teleproximity for distributed groups
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Working with “constant interruption”: CSCW and the small office
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Things that make us smart: defending human attributes in the age of the machine
Things that make us smart: defending human attributes in the age of the machine
Managing mutual awareness in collaborative virtual environments
VRST '94 Proceedings of the conference on Virtual reality software and technology
Human-computer interaction: toward the year 2000
Human-computer interaction: toward the year 2000
Timespace in the workplace: dealing with interruptions
CHI '95 Conference Companion on Human Factors in Computing Systems
A usability study of awareness widgets in a shared workspace groupware system
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
ACM SIGOIS Bulletin
Peepholes: low cost awareness of one's community
Conference Companion on Human Factors in Computing Systems
“Kirk here:”: using genre sounds to monitor background activity
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
NYNEX portholes: initial user reactions and redesign implications
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
MEDIATE: video as a first-order datatype
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Coordination, overload and team performance: effects of team communication strategies
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The effects of workspace awareness support on the usability of real-time distributed groupware
ACM Transactions on Computer-Human Interaction (TOCHI)
Exploring CSCW mechanisms to realize constant accessibility without inappropriate interaction
Scandinavian Journal of Information Systems
The effects of task interruption and information presentation on individual decision making
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Distributed cognition: toward a new foundation for human-computer interaction research
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The affordances of media spaces for collaboration
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social translucence: designing social infrastructures that make collective activity visible
Communications of the ACM - Supporting community and building social capital
Remote Cooperation: CSCW Issues for Mobile and Teleworkers
Remote Cooperation: CSCW Issues for Mobile and Teleworkers
Managerial information overload
Communications of the ACM
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
What is chat doing in the workplace?
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
OwnTime: a system for timespace management
CHI '99 Extended Abstracts on Human Factors in Computing Systems
An experiment in integrated multimedia conferencing
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Predicting human interruptibility with sensors: a Wizard of Oz feasibility study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Availability management of distributed programs and services
CASCON '96 Proceedings of the 1996 conference of the Centre for Advanced Studies on Collaborative research
Judging People's Availability for Interaction from Video Snapshots
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Workspace awareness in real-time distributed groupware
Workspace awareness in real-time distributed groupware
Learning and reasoning about interruption
Proceedings of the 5th international conference on Multimodal interfaces
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Examining the robustness of sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
If not now, when?: the effects of interruption at different moments within task execution
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Persistence matters: making the most of chat in tightly-coupled work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design and evaluation of team work in distributed collaborative virtual environments
Proceedings of the ACM symposium on Virtual reality software and technology
Action as language in a shared visual space
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Lilsys: Sensing Unavailability
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
ContactMap: Organizing communication in a social desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Predicting human interruptibility with sensors
ACM Transactions on Computer-Human Interaction (TOCHI)
Managing availability: Supporting lightweight negotiations to handle interruptions
ACM Transactions on Computer-Human Interaction (TOCHI)
Being selectively aware with the Khronika system
ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work
Sound support for collaboration
ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work
Visual information as a conversational resource in collaborative physical tasks
Human-Computer Interaction
A comparison of chat and audio in media rich environments
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Unpacking the social dimension of external interruptions
Proceedings of the 2007 international ACM conference on Supporting group work
Sharing availability information with InterruptMe
Proceedings of the 13th international conference on Ubiquitous computing
A design space analysis of availability-sharing systems
Proceedings of the 24th annual ACM symposium on User interface software and technology
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In this paper we present a longitudinal study of an online media space addressing the question of how availability is managed in an interaction-intensive organization. We relied on three different data collection techniques and analysed our data in relation to three different work modes. During this study we participated in an online media space, for approximately six months making spot checks and observing the population from which ten subjects were selected for interviews. Our results show how techniques and strategies for availability management are developed and continuously adapted to a shared common ground. Further, our results show how having the communication channel open, and regulating availability on a social level instead of on a solely technical level, has the advantage of better coping with the ever-changing dynamics in group works. Finally, we show that there exists an ambiguity of availability cues in online media spaces that is smoothly handled by individuals.