The communicative economy of the workgroup: multi-channel genres of communication
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The temporal structure of cooperative activity
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Experiences in an exploratory distributed organization
Intellectual teamwork
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Video as a technology for informal communication
Communications of the ACM
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Unpacking collaboration: the interactional organisation of trading in a city dealing room
Computer Supported Cooperative Work
Timespace in the workplace: dealing with interruptions
CHI '95 Conference Companion on Human Factors in Computing Systems
Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
How does radical collocation help a team succeed?
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing and deploying an information awareness interface
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Predicting human interruptibility with sensors: a Wizard of Oz feasibility study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating communication: awareness displays and interruption
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Rhythm modeling, visualizations and applications
Proceedings of the 16th annual ACM symposium on User interface software and technology
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Human-Computer Interaction
UAI'99 Proceedings of the Fifteenth conference on Uncertainty in artificial intelligence
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating technology for coordinating communication
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Project view IM: a tool for juggling multiple projects and teams
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Using relationship to control disclosure in Awareness servers
GI '05 Proceedings of Graphics Interface 2005
Responsiveness in instant messaging: predictive models supporting inter-personal communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Synchronous broadcast messaging: the use of ICT
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 2006 ACM symposium on Applied computing
A comparison of chat and audio in media rich environments
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Evaluating and implementing a collaborative office document system
Interacting with Computers
Approaching and leave-taking: Negotiating contact in computer-mediated communication
ACM Transactions on Computer-Human Interaction (TOCHI)
Biases in human estimation of interruptibility: effects and implications for practice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Disruption and recovery of computing tasks: field study, analysis, and directions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
GI '07 Proceedings of Graphics Interface 2007
ACM Transactions on Computer-Human Interaction (TOCHI)
Privacy in the open: how attention mediates awareness and privacy in open-plan offices
Proceedings of the 2007 international ACM conference on Supporting group work
The magic window: lessons from a year in the life of a co-present media space
Proceedings of the 2007 international ACM conference on Supporting group work
Unpacking the social dimension of external interruptions
Proceedings of the 2007 international ACM conference on Supporting group work
Communication chains and multitasking
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
OpenMessenger: gradual initiation of interaction for distributed workgroups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The economy of collective attention for situated knowledge collaboration in software development
Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering
Understanding and Improving Collective Attention Economy for Expertise Sharing
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
"Are you watching this film or what?": interruption and the juggling of cohorts
Proceedings of the 2008 ACM conference on Computer supported cooperative work
IM waiting: timing and responsiveness in semi-synchronous communication
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Proceedings of the 2009 international workshop on Intercultural collaboration
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Effect of Peripheral Communication Pace on Attention Allocation in a Dual-Task Situation
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Leveraging Users for Efficient Interruption Management in Agent-User Systems
WI-IAT '09 Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology - Volume 02
Independence and interaction: understanding seniors' privacy and awareness needs for aging in place
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sharing awareness information improves interruption timing and social attraction
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Proceedings of Graphics Interface 2010
Telling calls: making informed call handling decisions
Proceedings of the 8th ACM Conference on Designing Interactive Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
The japanese garden: task awareness for collaborative multitasking
Proceedings of the 16th ACM international conference on Supporting group work
Proceedings of the 16th ACM international conference on Supporting group work
Supporting informal interaction in a hospital through impromptu social networking
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
Steps towards a system for inferring the interruptibility status of knowledge workers
Proceedings of the First International Conference on Intelligent Interactive Technologies and Multimedia
Sharing availability information with InterruptMe
Proceedings of the 13th international conference on Ubiquitous computing
A framework for supporting joint interpersonal attention in distributed groups
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
A design space analysis of availability-sharing systems
Proceedings of the 24th annual ACM symposium on User interface software and technology
The effect of communication channel and visual awareness display on coordination in online tasks
Proceedings of the 2012 iConference
Communication channels and awareness cues in collocated collaborative time-critical gaming
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Do you see that I see?: effects of perceived visibility on awareness checking behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Instant Messaging in Global Software Teams
International Journal of e-Collaboration
Understanding how the projection of availability state impacts the reception incoming communication
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Capturing the mood: facebook and face-to-face encounters in the workplace
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Spontaneous communication is common in the workplace but can be disruptive. Such communication usually benefits the initiator more than the target of the disruption. Previous research has indicated that awareness displays showing the workload of a target can reduce the harm interruptions inflict, but can increase the cognitive load on interrupters. This paper describes an experiment testing whether team membership influences interrupters' motivation to use awareness displays and whether the informational-intensity of a display influences its utility and cost. Results indicate interrupters use awareness displays to time communication only when they and their partners are rewarded as a team and that this timing improves the target's performance on a continuous attention task. Eye-tracking data shows that monitoring an information-rich display imposes a substantial attentional cost on the interrupters, and that an abstract display provides similar benefit with less distraction.