How does radical collocation help a team succeed?

Authors:
Stephanie Teasley;Lisa Covi;M. S. Krishnan;Judith S. Olson
Affiliations:
School of Information, University of Michigan, 1075 Beal Avenue, Ann Arbor, MI;School of Communication, Information, and Library Studies, Rutgers University, 4 Huntington St., New Brunswick, NJ;University of Michigan, Business School, 710 Tappan St., Ann Arbor, MI;School of Information & University of Michigan, Business School, 701 Tappan St., Ann Arbor, MI
Venue:
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Year:
2000

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Abstract

Companies are experimenting with putting teams into warrooms, hoping for some productivity enhancement. We conducted a field study of six such teams, tracking their activity, attitudes, use of technology and productivity. Teams in these warrooms showed a doubling of productivity. Why? Among other things, teams had easy access to each other for both coordination of their work and for learning, and the work artifacts they posted on the walls remained visible to all. These results imply that if we are to truly support remote teams, we should provide constant awareness and easy transitions in and out of spontaneous meetings.