Decision making tasks in time-critical medical settings

Authors:
Aleksandra Sarcevic;Zhan Zhang;Diana S. Kusunoki
Affiliations:
Drexel University, Philadelphia, PA, USA;Drexel University, Philadelphia, PA, USA;Drexel University, Philadelphia, PA, USA
Venue:
Proceedings of the 17th ACM international conference on Supporting group work
Year:
2012

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Abstract

We examine decision-making tasks and information sources during fast-paced, high-risk medical events, such as trauma resuscitation. Interviews with surgical team leaders and ED physicians reveal several environmental aspects that make decision making difficult, including diagnostic tradeoffs, missing and unreliable information, and managing multiple patients simultaneously. We discuss the implications of these findings for the design of wall displays to support decision making in time-critical medical settings.