Understanding and Improving Collective Attention Economy for Expertise Sharing

Authors:
Yunwen Ye;Kumiyo Nakakoji;Yasuhiro Yamamoto
Affiliations:
SRA Key Technology Laboratory, Inc., Tokyo, Japan 160-0004 and L3D Center, University of Colorado, Boulder, USA CO80309-0430;SRA Key Technology Laboratory, Inc., Tokyo, Japan 160-0004 and RCAST, University of Tokyo, Tokyo, Japan 153-8904;RCAST, University of Tokyo, Tokyo, Japan 153-8904
Venue:
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Year:
2008

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Abstract

The importance and benefits of expertise sharing for organizations in knowledge economy are well recognized. However, the potential cost of expertise sharing is less well understood. This paper proposes a conceptual framework called collective attention economy to identify the costs associated with expertise sharing and provide the basis for analyzing and understanding the cost-benefit structure of different communication mechanisms. To demonstrate the analytical power of the conceptual framework, the paper describes a new communication mechanism--Dynamic Mailing List (DML)--that is developed by adjusting certain cost factors.