Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Quiet calls: talking silently on mobile phones
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interacting with the telephone
International Journal of Human-Computer Studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Taming of the ring: context specific social mediation for communication devices
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Voice-mail diary studies for naturalistic data capture under mobile conditions
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Calls.calm: enabling caller and callee to collaborate
CHI '01 Extended Abstracts on Human Factors in Computing Systems
A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Controlling interruptions: awareness displays and social motivation for coordination
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Lilsys: Sensing Unavailability
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Calling while driving: effects of providing remote traffic context
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When participants do the capturing: the role of media in diary studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Giving the caller the finger: collaborative responsibility for cellphone interruptions
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Keeping ubiquitous computing to yourself: a practical model for user control of privacy
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
Managing availability: Supporting lightweight negotiations to handle interruptions
ACM Transactions on Computer-Human Interaction (TOCHI)
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
Context-aware telephony: privacy preferences and sharing patterns
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Sharing motion information with close family and friends
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Behaviour & Information Technology
Human-Computer Interaction
The scope and importance of human interruption in human-computer interaction design
Human-Computer Interaction
Coordinate: probabilistic forecasting of presence and availability
UAI'02 Proceedings of the Eighteenth conference on Uncertainty in artificial intelligence
“Need to know”: examining information need in location discourse
PERVASIVE'06 Proceedings of the 4th international conference on Pervasive Computing
Improving cell phone awareness by using calendar information
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
UbiComp'06 Proceedings of the 8th international conference on Ubiquitous Computing
To answer or not to answer: that is the question for cell phone users
CHI '09 Extended Abstracts on Human Factors in Computing Systems
International Journal of Human-Computer Studies
From spaces to places: emerging contexts in mobile privacy
Proceedings of the 11th international conference on Ubiquitous computing
Mobile intelligent interruptions management (MIIM): a context aware unavailability system
Proceedings of the 2010 ACM Symposium on Applied Computing
Telling calls: facilitating mobile phone conversation grounding and management
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding how the projection of availability state impacts the reception incoming communication
Proceedings of the 2013 conference on Computer supported cooperative work
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Utilizing contextual information for mobile communication
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Exploring user expectations for context and road video sharing while calling and driving
Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
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Requests for communication via mobile devices can be disruptive to the current task or social situation. To reduce the frequency of disruptive requests, one promising approach is to provide callers with cues of a receiver's context through an awareness display, allowing informed decisions of when to call. Existing displays typically provide cues based on what can be readily sensed, which may not match what is needed during the call decision process. In this paper, we report results of a four week diary study of mobile phone usage, where users recorded what context information they considered when making a call, and what information they wished others had considered when receiving a call. Our results were distilled into lessons that can be used to improve the design of awareness displays for mobile devices, e.g., show frequency of a receiver's recent communication and distance from a receiver to her phone. We discuss technologies that can enable cues indicated in these lessons to be realized within awareness displays, as well as discuss limitations of such displays and issues of privacy.