The communicative economy of the workgroup: multi-channel genres of communication
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Coordination, overload and team performance: effects of team communication strategies
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
The role of knowledge in software development
Communications of the ACM
Proceedings of the 12th ACM SIGSOFT twelfth international symposium on Foundations of software engineering
Controlling interruptions: awareness displays and social motivation for coordination
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Talk to me: foundations for successful individual-group interactions in online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Factors defining face-to-face interruptions in the office environment
CHI '06 Extended Abstracts on Human Factors in Computing Systems
A socio-technical framework for supporting programmers
Proceedings of the the 6th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
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Because the knowledge required for the construction of a complex software system is often widely distributed among its members, programmers routinely engage in collaboration with each other to acquire knowledge resided in the heads of their peers to accomplish their own programming tasks. We call this kind of collaboration situated knowledge collaboration. Situated knowledge collaboration comes with costs and the costs vary depending on the communication mechanism used. To understand the cost-benefit structure of different communication mechanisms in support of situated knowledge collaboration, we propose the conceptual framework of collective attention economy. The analytic power of the conceptual framework is illustrated in the comparison of two communication mechanisms.