The impact of increased awareness while face-to-face

  • Authors:
  • Joan Morris DiMicco;Katherine J. Hollenbach;Anna Pandolfo;Walter Bender

  • Affiliations:
  • IBM Research, Cambridge, MA and MIT Media Lab;MIT Media Lab, Cambridge, MA;MIT Media Lab, Cambridge, MA;MIT Media Lab, Cambridge, MA

  • Venue:
  • Human-Computer Interaction
  • Year:
  • 2007

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Abstract

This article presents Second Messenger, a system of dynamic awareness displays that reveal speaker participation patterns in a face-to-face discussion. The system has been used by a variety of groups during face-to-face meetings, increasing individuals' awareness of their own and others' participation in discussions. Experimental results indicate that these displays influence the amount an individual participates in a discussion and the process of information sharing used during a decision-making task. These findings suggest that awareness applications bring about systematic changes in group communication styles, highlighting the potential for such applications to be designed to improve group interactions.