Promoting social network awareness: A social network monitoring system

Authors:
Rita Cadima;Carlos Ferreira;Josep Monguet;Jordi Ojeda;Joaquin Fernandez
Affiliations:
Polytechnic Institute of Leiria, Rua General Norton de Matos, Apartado 4133, 2411-901 Leiria, Portugal;Polytechnic Institute of Leiria, Rua General Norton de Matos, Apartado 4133, 2411-901 Leiria, Portugal;Polytechnic University of Catalonia, Av. Diagonal, 647, 08028 Barcelona, Spain;Polytechnic University of Catalonia, Av. Diagonal, 647, 08028 Barcelona, Spain;Polytechnic University of Catalonia, Av. Diagonal, 647, 08028 Barcelona, Spain
Venue:
Computers & Education
Year:
2010

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Abstract

To increase communication and collaboration opportunities, members of a community must be aware of the social networks that exist within that community. This paper describes a social network monitoring system - the KIWI system - that enables users to register their interactions and visualize their social networks. The system was implemented in a distributed research community and the results have shown that KIWI facilitates collecting information about social interactions. Furthermore, the visualization of the social networks, given as feedback, appeared to have a positive impact on the group, augmenting their social network awareness.