An experimental study of common ground in text-based communication
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Context and consciousness: activity theory and human-computer interaction
Context and consciousness: activity theory and human-computer interaction
Designing for the dynamics of cooperative work activities
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Coordination of communication: effects of shared visual context on collaborative work
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
CSCW Requirements and Evaluation
CSCW Requirements and Evaluation
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Notification and awareness: synchronizing task-oriented collaborative activity
International Journal of Human-Computer Studies - Notification user interfaces
The reliability of a dialogue structure coding scheme
Computational Linguistics
A Multiple View Approach to Support Common Ground in Distributed and Synchronous Geo-Collaboration
CMV '05 Proceedings of the Coordinated and Multiple Views in Exploratory Visualization
Awareness and teamwork in computer-supported collaborations
Interacting with Computers
Research through design as a method for interaction design research in HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting Community Emergency Management Planning through a Geocollaboration Software Architecture
Computer Supported Cooperative Work
How does common ground increase?
Proceedings of the 2007 international ACM conference on Supporting group work
Articulating common ground in cooperative work: content and process
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The CACHE Study: Group Effects in Computer-supported Collaborative Analysis
Computer Supported Cooperative Work
Remote conversations: the effects of mediating talk with technology
Human-Computer Interaction
Let's stop pushing the envelope and start addressing it: a reference task agenda for HCI
Human-Computer Interaction
The impact of increased awareness while face-to-face
Human-Computer Interaction
Supporting content and process common ground in computer-supported teamwork
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CIVIL: support geo-collaboration with information visualization
Proceedings of the ACM 2009 international conference on Supporting group work
Information and Organization
Awareness and knowledge sharing in collaborative computing: experimental methods
Awareness and knowledge sharing in collaborative computing: experimental methods
Patterns of team processes and breakdowns in information analysis tasks
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Cognitive artifacts as a window on design
Journal of Visual Languages and Computing
Supporting Effortless Coordination: 25 Years of Awareness Research
Computer Supported Cooperative Work
Big Board: Teleconferencing Over Maps for Shared Situational Awareness
Computer Supported Cooperative Work
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We present a design research project on knowledge sharing and activity awareness in distributed emergency management planning. In three experiments we studied groups using three different prototypes, respectively: a paper-prototype in a collocated work setting, a first software prototype in a distributed setting, and a second, enhanced software prototype in a distributed setting. In this series of studies we tried to better understand the processes of knowledge sharing and activity awareness in complex cooperative work by developing and investigating new tools that can support these processes. We explicate the design rationale behind each prototype and report the results of each experiment investigating it. We discuss how the results from each prototyping phase brought us closer to defining properties of a system that facilitate the sharing and awareness of both content and process knowledge. Our designs enhanced aspects of distributed group performance, in some respects beyond that of comparable face-to-face groups.