The Nurnberg funnel: designing minimalist instruction for practical computer skill
The Nurnberg funnel: designing minimalist instruction for practical computer skill
Designing interaction
Designing interaction
Communications of the ACM
Requirements Development in Scenario-Based Design
IEEE Transactions on Software Engineering
The Mythical Man-Month: Essays on Softw
The Mythical Man-Month: Essays on Softw
Technology as Experience
Awareness and teamwork in computer-supported collaborations
Interacting with Computers
Deliberated evolution: stalking the view matcher in design space
Human-Computer Interaction
Let's stop pushing the envelope and start addressing it: a reference task agenda for HCI
Human-Computer Interaction
Jigsaw: supporting investigative analysis through interactive visualization
Information Visualization
Exploring the analytical processes of intelligence analysts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting common ground and awareness in emergency management planning: A design research project
ACM Transactions on Computer-Human Interaction (TOCHI)
Patterns of team processes and breakdowns in information analysis tasks
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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We are investigating information analysis as a kind of problem solving in which teams are presented with a collection of facts regarding people, places and events, and then identify underlying connections, patterns, and plans in order to draw specific conclusions. The teams spontaneously created a variety of artifacts to hold and organize problem information, and practices to simplify and regularize their collaborative interactions around these artifacts. In this paper, we analyze the artifacts and practices as a potential source of insight into how this problem solving activity could be supported by an interactive system design.