Beyond being aware

Authors:
John M. Carroll;Mary Beth Rosson;Umer Farooq;Lu Xiao
Affiliations:
College of Information Sciences and Technology, Center for Human-Computer Interaction, The Pennsylvania State University, University Park, PA 16802, USA;College of Information Sciences and Technology, Center for Human-Computer Interaction, The Pennsylvania State University, University Park, PA 16802, USA;College of Information Sciences and Technology, Center for Human-Computer Interaction, The Pennsylvania State University, University Park, PA 16802, USA;College of Information Sciences and Technology, Center for Human-Computer Interaction, The Pennsylvania State University, University Park, PA 16802, USA
Venue:
Information and Organization
Year:
2009

Citing 34
Cited 11

Plans and situated actions: the problem of human-machine communication

Plans and situated actions: the problem of human-machine communication
The Nurnberg funnel: designing minimalist instruction for practical computer skill

The Nurnberg funnel: designing minimalist instruction for practical computer skill
Answer Garden: a tool for growing organizational memory

COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
ClearBoard: a seamless medium for shared drawing and conversation with eye contact

CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CiteSeer: an automatic citation indexing system

Proceedings of the third ACM conference on Digital libraries
Flexible collaboration transparency: supporting worker independence in replicated application-sharing systems

ACM Transactions on Computer-Human Interaction (TOCHI)
Diary as dialogue in papermill process control

Communications of the ACM
The development of cooperation: five years of participatory design in the virtual school

DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Usability engineering: scenario-based development of human-computer interaction

Usability engineering: scenario-based development of human-computer interaction
Making Use: Scenario-Based Design of Human-Computer Interactions

Making Use: Scenario-Based Design of Human-Computer Interactions
Cultivating Communities of Practice: A Guide to Managing Knowledge

Cultivating Communities of Practice: A Guide to Managing Knowledge
A Descriptive Framework of Workspace Awareness for Real-Time Groupware

Computer Supported Cooperative Work
The Problem with 'Awareness': Introductory Remarks on 'Awareness in CSCW'

Computer Supported Cooperative Work
Two Times Four Integrative Levels of Analysis: A Framework

Proceedings of the IFIP TC8/WG8.2 Working Conference on Realigning Research and Practice in Information Systems Development: The Social and Organizational Perspective
Notification and awareness: synchronizing task-oriented collaborative activity

International Journal of Human-Computer Studies - Notification user interfaces
Learning and collaboration across generations in a community

Communities and technologies
Case studies for teaching usability engineering

Proceedings of the 35th SIGCSE technical symposium on Computer science education
Does citation reflect social structure?: longitudinal evidence from the "Globenet" interdisciplinary research group

Journal of the American Society for Information Science and Technology
A Multiple View Approach to Support Common Ground in Distributed and Synchronous Geo-Collaboration

CMV '05 Proceedings of the Coordinated and Multiple Views in Exploratory Visualization
A case library for teaching usability engineering: Design rationale, development, and classroom experience

Journal on Educational Resources in Computing (JERIC)
Social Bookmarking in the Enterprise

Queue - Social Computing
From awareness to connectedness: the design and deployment of presence displays

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and teamwork in computer-supported collaborations

Interacting with Computers
Supporting distributed scientific collaboration: Implications for designing the CiteSeer collaboratory

HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Leveraging and Limiting Practical Drift in Emergency Response Planning

HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Support of Case-Based Authentic Learning Activities: A Collaborative Case Commenting Tool and a Collaborative Case Builder

HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Discussion: Enriching activity theory without shortcuts

Interacting with Computers
Design and evaluation of awareness mechanisms in CiteSeer

Information Processing and Management: an International Journal
Articulating common ground in cooperative work: content and process

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Distance matters

Human-Computer Interaction
The effects of rationale awareness in hybrid collaborative learning activities

The effects of rationale awareness in hybrid collaborative learning activities
Support case-based authentic learning activities: a collaborative case commenting tool and a collaborative case builder

HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Design science in information systems research

MIS Quarterly

Supporting content and process common ground in computer-supported teamwork

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Introduction to designing information and organizations with a positive lens

Information and Organization
A typology to support HIS design for collaborative healthcare delivery

Proceedings of the 2010 ICSE Workshop on Software Engineering in Health Care
Moving from MOOsburg

International Journal of Web Based Communities
Tacit guidance for collaborative multimedia learning

Computers in Human Behavior
Supporting common ground and awareness in emergency management planning: A design research project

ACM Transactions on Computer-Human Interaction (TOCHI)
Briefing news reporting with mobile assignments: perceptions, needs and challenges

Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Wild at Home: The Neighborhood as a Living Laboratory for HCI

ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
Digital war room for design

HCI'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction for learning, culture, collaboration and business - Volume Part III
The effects of navigation support and group structure on collaborative online shopping

OCSC'13 Proceedings of the 5th international conference on Online Communities and Social Computing
Creating a model of the dynamics of socio-technical groups

User Modeling and User-Adapted Interaction

Quantified Score

Hi-index	0.00

Visualization

Abstract

To support collaborative interactions, information systems need to support awareness: Collaborators must attain and maintain reciprocal awareness of shared activity in order to coordinate effectively. Supporting awareness has often been conceptualized a matter of ameliorating deficits inherent in remote interaction. In this paper, we consider awareness support in several community informatics contexts from the standpoint of better-leveraging affordances unique to remote community-oriented interactions. We suggest positive design strategies to design awareness support ''beyond'' what is typical in traditional face-to-face interchange.