On the effective use and reuse of HCI knowledge
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Teaching HCI with scenario-based design: the constructivist's synthesis
Proceedings of the 6th annual conference on Innovation and technology in computer science education
Imagining and experiencing in design, the role of performances
Proceedings of the second Nordic conference on Human-computer interaction
Supporting creativity in problem solving environments
C&C '02 Proceedings of the 4th conference on Creativity & cognition
Everyday Life as a Stage in Creating and Performing Scenarios for Wireless Devices
Personal and Ubiquitous Computing
User Modeling for Personalized City Tours
Artificial Intelligence Review
Software requirements validation via task analysis
Journal of Systems and Software
Design for presence: a structured approach to virtual reality system design
Presence: Teleoperators and Virtual Environments - Virtual environments: Virtual environments and mobile robots: Control, simulation, and robot pilot training
FaintPop: In Touch with the Social Relationships
Proceedings of the Joint JSAI 2001 Workshop on New Frontiers in Artificial Intelligence
Mobile and Collaborative Augmented Reality: A Scenario Based Design Approach
Mobile HCI '02 Proceedings of the 4th International Symposium on Mobile Human-Computer Interaction
User Requirement Analysis and Interface Conception for a Mobile, Location-Based Fair Guide
Mobile HCI '02 Proceedings of the 4th International Symposium on Mobile Human-Computer Interaction
User Interface Design Patterns for Interactive Modeling in Demography and Biostatistics
DSV-IS '02 Proceedings of the 9th International Workshop on Interactive Systems. Design, Specification, and Verification
A Concrete Method for Developing and Applying Product Line Architectures
NODe '02 Revised Papers from the International Conference NetObjectDays on Objects, Components, Architectures, Services, and Applications for a Networked World
Intergenerational Partnerships in the Design of a Digital Library of Geography Examination Resources
ICADL '02 Proceedings of the 5th International Conference on Asian Digital Libraries: Digital Libraries: People, Knowledge, and Technology
Making use of scenarios: a field study of conceptual design
International Journal of Human-Computer Studies
Journal of Biomedical Informatics
An ethnographic approach to design
The human-computer interaction handbook
The human-computer interaction handbook
From user to character: an investigation into user-descriptions in scenarios
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Technology choice as a first step in design: the interplay of procedural and sensemaking processes
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Dancing with a machine: a case of experience-driven design
DPPI '03 Proceedings of the 2003 international conference on Designing pleasurable products and interfaces
Enhanced Cultural Heritage Environments by Augmented Reality Systems
VSMM '01 Proceedings of the Seventh International Conference on Virtual Systems and Multimedia (VSMM'01)
Aquae Urbis Romae: The Waters of the City of Rome
VSMM '01 Proceedings of the Seventh International Conference on Virtual Systems and Multimedia (VSMM'01)
Designing information spaces
Understanding contexts by being there: case studies in bodystorming
Personal and Ubiquitous Computing
Smart-Media Applications Created by Scenario Based Modeling
SAINT-W '04 Proceedings of the 2004 Symposium on Applications and the Internet-Workshops (SAINT 2004 Workshops)
Case studies for teaching usability engineering
Proceedings of the 35th SIGCSE technical symposium on Computer science education
Breaking the book: translating the chemistry lab book into a pervasive computing lab environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Story lifecycle in a product development organization
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 2003 conference on Designing for user experiences
GMS: preserving multiple expert voices in scientific knowledge management
Proceedings of the 2003 conference on Designing for user experiences
The LIGA traveler: the use of technical and social invariants in software design
Proceedings of the 2003 conference on Designing for user experiences
Interaction design concepts for a mobile personal assistant
Dutch HCI '04 Proceedings of the conference on Dutch directions in HCI
Facilitating collaboration through design games
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Making tea: iterative design through analogy
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Communication functions and the adaptation of design representations in interdisciplinary teams
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
The evolution of user-centered focus in the human-computer interaction field
IBM Systems Journal
interactions - Funology
Situating evaluation in scenarios of use
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Information Processing and Management: an International Journal - Special issue: An Asian digital libraries perspective
Task modelling for capillary collaborative systems based on scenarios
TAMODIA '04 Proceedings of the 3rd annual conference on Task models and diagrams
Utilising context ontology in mobile device application personalisation
Proceedings of the 3rd international conference on Mobile and ubiquitous multimedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting emotional ties among mexican elders and their families living abroad
CHI '05 Extended Abstracts on Human Factors in Computing Systems
A groupware environment for transient virtual organization building
IHM 2003 Proceedings of the 15th French-speaking conference on human-computer interaction on 15eme Conference Francophone sur l'Interaction Homme-Machine
Mobile DRM: usability out the door?
Telematics and Informatics - Special issue: Copyright: rights-holders, users and innovators
Software performance models from system scenarios
Performance Evaluation
Application of personas in user interface design for educational software
ACE '05 Proceedings of the 7th Australasian conference on Computing education - Volume 42
The evolving mSpace platform: leveraging the semantic web on the trail of the memex
Proceedings of the sixteenth ACM conference on Hypertext and hypermedia
Exploring multimodality in the laboratory and the field
ICMI '05 Proceedings of the 7th international conference on Multimodal interfaces
Science of Computer Programming - Special issue on system and software architectures(IWSSA'04)
Rich-Media Scenarios for Discovering Requirements
IEEE Software
Participatory design: a multi-voiced effort
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Ontology-Based User Modeling in an Augmented Audio Reality System for Museums
User Modeling and User-Adapted Interaction
Journal on Educational Resources in Computing (JERIC)
Moving bodies, social selves: movement-oriented personas and scenarios
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
User interface design and evaluation for control room
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
A Web-Based System to Facilitate Elders Communication with Their Families Living Abroad
ENC '05 Proceedings of the Sixth Mexican International Conference on Computer Science
GeogDL: a web-based approach to geography examination revision
Computers & Education
Scenario forms for web information seeking and summarizing in bone marrow transplantation
MultiSumQA '02 proceedings of the 2002 conference on multilingual summarization and question answering - Volume 19
Journal of the American Society for Information Science and Technology
Promoting a healthy lifestyle through a virtual specialist solution
CHI '06 Extended Abstracts on Human Factors in Computing Systems
A method and advisor tool for multimedia user interface design
International Journal of Human-Computer Studies
Morphome: a constructive field study of proactive information technology in the home
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Collaborative architecture design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Strings of experiments: looking at the design process as a set of socio-technical experiments
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Designing exploratory design games: a framework for participation in Participatory Design?
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Make it so! Jean-Luc Picard, Bart Simpson and the design of e-public services
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Construction d'un modèle comportemental pour le travail coopératif capillaire
IHM 2004 Proceedings of the 16th conference on Association Francophone d'Interaction Homme-Machine
Project management for the 21st century: supporting collaborative design through risk analysis
Proceedings of the 43rd annual Southeast regional conference - Volume 2
Identity and role-A qualitative case study of cooperative scenario building
International Journal of Human-Computer Studies
The appropriateness of Swedish municipality web site designs
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
User-centred evaluation of an e-learning repository
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Awareness and teamwork in computer-supported collaborations
Interacting with Computers
Pastiche scenarios: Fiction as a resource for user centred design
Interacting with Computers
Tap input as an embedded interaction method for mobile devices
Proceedings of the 1st international conference on Tangible and embedded interaction
Looking for trouble: understanding end-user security management
Proceedings of the 2007 symposium on Computer human interaction for the management of information technology
Software design and engineering as a social process
CHI '07 Extended Abstracts on Human Factors in Computing Systems
SciNews online: scaffolding the construction of scientific explanations
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Group-to-group distance collaboration: examining the "space between"
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
GlowBots: robots that evolve relationships
ACM SIGGRAPH 2007 emerging technologies
The semiotic inspection method
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
Journal of the American Society for Information Science and Technology
Alleviating communication challenges in film scoring: an interaction design approach
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
SVSb: simple and visual storyboards: developing a visualisation method for depicting user scenarios
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
Information and Software Technology
Correspondence validation method for GUI operations and scenarios by operation history analysis
Proceedings of the 13th international conference on Intelligent user interfaces
Statistical metadata needs during integration tasks
DCMI '03 Proceedings of the 2003 international conference on Dublin Core and metadata applications: supporting communities of discourse and practice---metadata research & applications
Design planning by end-user web developers
Journal of Visual Languages and Computing
International Journal of Mobile Learning and Organisation
Reconciling usability and interactive system architecture using patterns
Journal of Systems and Software
Editorial: Mobile human-computer interaction
International Journal of Human-Computer Studies
Theorizing mobility in community networks
International Journal of Human-Computer Studies
The active reading task: e-books and their readers
Proceedings of the 2008 ACM workshop on Research advances in large digital book repositories
Implementing information systems with project teams using ethnographic-action research
Advanced Engineering Informatics
An Information Systems Design Theory for Supporting WMD Knowledge Reachback
EuroISI '08 Proceedings of the 1st European Conference on Intelligence and Security Informatics
Behaviour & Information Technology
Advanced Engineering Informatics
Design rationale: Researching under uncertainty
Artificial Intelligence for Engineering Design, Analysis and Manufacturing
It's what it's in: evaluating the usability of large-scale integrated systems
CHI '09 Extended Abstracts on Human Factors in Computing Systems
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
Supporting scenario building in product design
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2
Evaluating a Mobile Emergency Response System
Groupware: Design, Implementation, and Use
Home-based communication system for older adults and their remote family
Computers in Human Behavior
Collaboration support by co-ownership of documents
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
Requirements Engineering Education for Professional Engineers
Proceedings of the 2008 conference on Knowledge-Based Software Engineering: Proceedings of the Eighth Joint Conference on Knowledge-Based Software Engineering
Information and Organization
Scenario-Based Methods for Evaluating Collaborative Systems
Computer Supported Cooperative Work
Education and design: using human-computer interaction case studies to learn
Proceedings of the 46th Annual Southeast Regional Conference on XX
The Second Life of urban planning? Using NeoGeography tools for community engagement
Journal of Location Based Services - NeoGeography
Supporting Multidisciplinary Teams and Early Design Stages Using Storyboards
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
UISK: Supporting Model-Driven and Sketch-Driven Paperless Prototyping
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Proceedings of the Symposium on Human Interface 2009 on ConferenceUniversal Access in Human-Computer Interaction. Part I: Held as Part of HCI International 2009
What Properties Make Scenarios Useful in Design for Usability?
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Approach to Human Centered Design Innovation by Utilized Paper Prototyping
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
HCD Case Study for the Information Security Training System
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Creating human-machine synergy in negotiation support systems: towards the pocket negotiator
HuCom '08 Proceedings of the 1st International Working Conference on Human Factors and Computational Models in Negotiation
Generative walkthroughs: to support creative redesign
Proceedings of the seventh ACM conference on Creativity and cognition
Customization in a unified framework for summarizing medical literature
Artificial Intelligence in Medicine
A GIS-based borehole data management and 3D visualization system
Computers & Geosciences
Stabilizing homeless young people with information and place
Journal of the American Society for Information Science and Technology
Design guidelines for negotiation support systems: an expert perspective using scenarios
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Scenario-based assessment of learning experiences
FIE'09 Proceedings of the 39th IEEE international conference on Frontiers in education conference
Conceptualizing a possible discipline of human-computer interaction
Interacting with Computers
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
Scenario-based argumentation for universal access
ERCIM'02 Proceedings of the User interfaces for all 7th international conference on Universal access: theoretical perspectives, practice, and experience
Collaborative scenario building: the case of an 'advertainment' portal
Proceedings of the 2007 conference on Human interface: Part I
Structuring the co-design of requirements and architecture
REFSQ'07 Proceedings of the 13th international working conference on Requirements engineering: foundation for software quality
Verification of development of scenarios method and visual formats for design process
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Rapidly exploring application design through speed dating
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Design tools for user experience design
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Scenario-based product design, a real case
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Users interact differently: towards a usability-oriented user taxonomy
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
A pattern-based framework for the exploration of design alternatives
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Beyond clicks and beeps: in pursuit of an effective sound design methodology
HAID'07 Proceedings of the 2nd international conference on Haptic and audio interaction design
ICADL'07 Proceedings of the 10th international conference on Asian digital libraries: looking back 10 years and forging new frontiers
Quality of web usability evaluation methods: an empirical study on MiLE+
WISE'07 Proceedings of the 2007 international conference on Web information systems engineering
USAB'07 Proceedings of the 3rd Human-computer interaction and usability engineering of the Austrian computer society conference on HCI and usability for medicine and health care
Software as hypothesis: research-based design methodology
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Participatory design of sensing networks: strengths and challenges
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Using mobile devices to support online collaborative learning
Mobile Information Systems - Mobile and Wireless Networks
Interacting with Computers
Creativity as a tool for prospective use analysis in the design of innovative products
Proceedings of the Ergonomie et Informatique Avancee Conference
Proceedings of the 1st ACM International Health Informatics Symposium
Seamless integration of collaborative creativity techniques into group process modelling
Proceedings of the 11th Biennial Participatory Design Conference
Social acceptance of negotiation support systems
USAB'10 Proceedings of the 6th international conference on HCI in work and learning, life and leisure: workgroup human-computer interaction and usability engineering
Commanders Dashboard: overview of tactical changes to improve situated decision making in the field
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
Products designed on scenario maps using pictorial keygraph
ACOS'06 Proceedings of the 5th WSEAS international conference on Applied computer science
A wearable augmented reality system to improve the quality of life of sedentary people
Proceedings of the 3rd Mexican Workshop on Human Computer Interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making spaces: how design workbooks work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Qualidade de uso de um sistema de TV digital
Proceedings of the IX Symposium on Human Factors in Computing Systems
Evaluating program-embedded advertisement format in interactive digital TV
Proceddings of the 9th international interactive conference on Interactive television
Neuroscience in design-oriented research: exploring new potentials
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Quality and potential for adoption of usability evaluation methods: an empirical study on mile
Journal of Web Engineering
Evaluation and application of scenario based design on thunderbird
Canadian AI'11 Proceedings of the 24th Canadian conference on Advances in artificial intelligence
Consideration of HCD methods for service innovation design
HCD'11 Proceedings of the 2nd international conference on Human centered design
HCD'11 Proceedings of the 2nd international conference on Human centered design
HCD'11 Proceedings of the 2nd international conference on Human centered design
Use-state analysis to find domains to be re-designed
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: design for all and eInclusion - Volume Part I
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: applications and services - Volume Part IV
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Scenarchitectures: the use of domain-specific architectures to bridge design and implementation
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
Training systems design: bridging the gap between users and developers using storyboards
Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
Journal of Biomedical Informatics
Exploring a digital economy design space in theme parks
Procedings of the Second Conference on Creativity and Innovation in Design
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
Innovation support system for creative product design based on chance discovery
Expert Systems with Applications: An International Journal
Envisioning healthcare work: models for prospective evaluation of new systems
Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
ECDL'06 Proceedings of the 10th European conference on Research and Advanced Technology for Digital Libraries
Draw me a storyboard: incorporating principles & techniques of comics...
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
A scenario elicitation method in cooperation with requirements engineering and chance discovery
KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part I
ORCHESTRA: formalism to express mobile cooperative applications
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
A semiotic approach to the design of non-speech sounds
HAID'06 Proceedings of the First international conference on Haptic and Audio Interaction Design
Deciding what to design: closing a gap in software engineering education
ICSE'05 Proceedings of the 2005 international conference on Software Engineering Education in the Modern Age
Investigating narrative and performative sound design strategies for interactive commodities
CMMR/ICAD'09 Proceedings of the 6th international conference on Auditory Display
Web-Based self- and peer-assessment of teachers' educational technology competencies
ICWL'11 Proceedings of the 10th international conference on Advances in Web-Based Learning
Finding and assessing social media information sources in the context of journalism
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
I feel lucky: an automated personal assistant for smartphones
Proceedings of the International Working Conference on Advanced Visual Interfaces
Event-driven adaptive collaboration using semantically-enriched patterns
Expert Systems with Applications: An International Journal
Tracing the evolution of HCI patterns as an interaction design tool
Innovations in Systems and Software Engineering
A fieldwork of the future with user enactments
Proceedings of the Designing Interactive Systems Conference
Invisible design: exploring insights and ideas through ambiguous film scenarios
Proceedings of the Designing Interactive Systems Conference
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
Proceeding of the 16th International Academic MindTrek Conference
From pixels to bytes: evolutionary scenario based design with video
Proceedings of the ACM SIGSOFT 20th International Symposium on the Foundations of Software Engineering
Design and evaluation of Ubiquitous Information Systems and use in healthcare
Decision Support Systems
Towards doll based design: framework, guidelines and research potentials
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Model-Based user interface design for the encyclopedia of islamic architecture
EuroMed'12 Proceedings of the 4th international conference on Progress in Cultural Heritage Preservation
CHI '13 Extended Abstracts on Human Factors in Computing Systems
CuePBox: an integrated physical and virtual pillbox for patient care
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Scenario-based interactive UI design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design-driven narrative: using stories to prototype and build immersive design worlds
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wild at Home: The Neighborhood as a Living Laboratory for HCI
ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
Tourism Mobile Application Usability: The Case of iTicino
International Journal of E-Services and Mobile Applications
User model and system model: the yin and yang in user-centered software development
Proceedings of the 2013 ACM international symposium on New ideas, new paradigms, and reflections on programming & software
DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
Examining user experience of cruise online search funnel
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
PLANT: A pattern language for transforming scenarios into requirements models
International Journal of Human-Computer Studies
Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
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From the Publisher:Difficult to learn and awkward to use, today's information systems often change our activities in ways that we do not need or want. The problem lies in the software development process. In this book John Carroll shows how a pervasive but underused element of design practice, the scenario, can transform information systems design. Traditional textbook approaches manage the complexity of the design process via abstraction, treating design problems as if they were composites of puzzles. Scenario-based design uses concretization. A scenario is a concrete story about use. For example: "A person turned on a computer; the screen displayed a button labeled Start; the person used the mouse to select the button." Scenarios are a vocabulary for coordinating the central tasks of system developmentunderstanding people's needs, envisioning new activities and technologies, designing effective systems and software, and drawing general lessons from systems as they are developed and used. Instead of designing software by listing requirements, functions, and code modules, the designer focuses first on the activities that need to be supported and then allows descriptions of those activities to drive everything else. In addition to a comprehensive discussion of the principles of scenario-based design, the book includes in-depth examples of its application.