Scenario-based design: envisioning work and technology in system development
Scenario-based design: envisioning work and technology in system development
An integration of scenarios with their purposes in task modeling
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Designing with scenarios: a critical review of current research and practice
Requirements Engineering
A proposal for a scenario classification framework
Requirements Engineering
Requirements Elicitation and Validation with Real World Scenes
IEEE Transactions on Software Engineering
The Use of Cooperation Scenarios in the Design and Evaluation of a CSCW System
IEEE Transactions on Software Engineering
Making Use of Scenarios for Validating Analysis and Design
IEEE Transactions on Software Engineering
Usability engineering: scenario-based development of human-computer interaction
Usability engineering: scenario-based development of human-computer interaction
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
The Inmates Are Running the Asylum
The Inmates Are Running the Asylum
Social Science Computer Review
Proceedings of the 2003 conference on Designing for user experiences
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Personas: from theory to practices
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Journal of Biomedical Informatics
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Responding to public health emergencies requires rapid and accurate assessment of workforce availability under adverse and changing circumstances. However, public health information systems to support resource management during both routine and emergency operations are currently lacking. We applied scenario-based design as an approach to engage public health practitioners in the creation and validation of an information design to support routine and emergency public health activities. Methods: Using semi-structured interviews we identified the information needs and activities of senior public health managers of a large municipal health department during routine and emergency operations. Results: Interview analysis identified 25 information needs for public health operations management. The identified information needs were used in conjunction with scenario-based design to create 25 scenarios of use and a public health manager persona. Scenarios of use and persona were validated and modified based on follow-up surveys with study participants. Scenarios were used to test and gain feedback on a pilot information system. Conclusion: The method of scenario-based design was applied to represent the resource management needs of senior-level public health managers under routine and disaster settings. Scenario-based design can be a useful tool for engaging public health practitioners in the design process and to validate an information system design.