Organizational obstacles to interface design and development: two participant-observer studies
ACM Transactions on Computer-Human Interaction (TOCHI)
User and task analysis for interface design
User and task analysis for interface design
Interaction relabelling and extreme characters: methods for exploring aesthetic interactions
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
Personas in action: ethnography in an interaction design team
Proceedings of the second Nordic conference on Human-computer interaction
From user to character: an investigation into user-descriptions in scenarios
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)
The west wing: fiction can serve politics
Scandinavian Journal of Information Systems
Personas is not applicable: local remedies interpreted in a wider context
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Procuring a usable system using unemployed personas
Proceedings of the third Nordic conference on Human-computer interaction
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
Personas como modelo de usuários de serviços de governo eletrônico
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Child-personas: fact or fiction?
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Designing exploratory design games: a framework for participation in Participatory Design?
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
The use of theatre in requirements gathering and usability studies
Interacting with Computers
Transfer scenarios: grounding innovation with marginal practices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Persona based rapid usability kick-off
CHI '07 Extended Abstracts on Human Factors in Computing Systems
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Using dramaturgical methods to gain more dynamic user understanding in user-centered design
Proceedings of the 6th ACM SIGCHI conference on Creativity & cognition
Alleviating communication challenges in film scoring: an interaction design approach
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
Working group reports on ITiCSE on Innovation and technology in computer science education
Data-driven persona development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cooperative method development
Empirical Software Engineering
Proceedings of the 7th ACM conference on Designing interactive systems
Theorizing mobility in community networks
International Journal of Human-Computer Studies
Personas: from theory to practices
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
USAB '08 Proceedings of the 4th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for Education and Work
Design representations of moving bodies for interactive, motion-sensing spaces
International Journal of Human-Computer Studies
Towards a design method for expressive robots
Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Application of Human Modelling in Health Care Industry
ICDHM '09 Proceedings of the 2nd International Conference on Digital Human Modeling: Held as Part of HCI International 2009
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Developing and Validating Personas in e-Commerce: A Heuristic Approach
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Persona comme outil de design de services interactifs: principes et exemple en e-maintenance
Proceedings of the 21st International Conference on Association Francophone d'Interaction Homme-Machine
Design alter egos: constructing and employing fictional characters in collaborative design sessions
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Fictional characters in participatory design sessions: Introducing the "design alter egos" technique
Interacting with Computers
Pattern-based UI design: adding rigor with user and context variables
TAMODIA'06 Proceedings of the 5th international conference on Task models and diagrams for users interface design
Interface between two disciplines - the development of theatre as a research tool
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Model-based user interface design in the context of workflow models
TAMODIA'07 Proceedings of the 6th international conference on Task models and diagrams for user interface design
PD method and socio-political context of the development organization
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
PLEX Cards: a source of inspiration when designing for playfulness
Proceedings of the 3rd International Conference on Fun and Games
Human-computer interaction and the older adult: an example using user research and personas
Proceedings of the 3rd International Conference on PErvasive Technologies Related to Assistive Environments
Journal of Systems and Software
SPI success factors within product usability evaluation
Journal of Systems and Software
Introducing co-design for digital technologies in rural areas
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Scenario-based persona: introducing personas through their main contexts
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Human-centered visualization environments
Human-centered visualization environments
Enhancing personas with their main scenarios
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
Model-based ubiquitous interaction concepts and contexts in public systems
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
A framework for automatic simulated accessibility assessment in virtual environments
ICDHM'11 Proceedings of the Third international conference on Digital human modeling
A personal approach: the persona technique in a companion's design lifecycle
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
Experiences with professional theatre for awareness raising
Interacting with Computers
Understanding culturally distant end-users through intermediary-derived personas
Proceedings of the South African Institute of Computer Scientists and Information Technologists Conference on Knowledge, Innovation and Leadership in a Diverse, Multidisciplinary Environment
Virtual communities for elderly healthcare: user-based requirements elicitation
International Journal of Networking and Virtual Organisations
Journal of Biomedical Informatics
Writing the experience of information retrieval: digital collection design as a form of dialogue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personas and decision making in the design process: an ethnographic case study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How do designers and user experience professionals actually perceive and use personas?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Release planning with feature trees: industrial case
REFSQ'12 Proceedings of the 18th international conference on Requirements Engineering: foundation for software quality
Use of role games in automation assessment
Proceedings of the 1st International Conference on Application and Theory of Automation in Command and Control Systems
Proceedings of the 6th Euro American Conference on Telematics and Information Systems
Tracing the evolution of HCI patterns as an interaction design tool
Innovations in Systems and Software Engineering
Invisible design: exploring insights and ideas through ambiguous film scenarios
Proceedings of the Designing Interactive Systems Conference
Designing digital innovation contests
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
Creating personas with disabilities
ICCHP'12 Proceedings of the 13th international conference on Computers Helping People with Special Needs - Volume Part II
A HCI technique for improving requirements elicitation
Information and Software Technology
Using correspondence analysis to monitor the persona segmentation process
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Towards doll based design: framework, guidelines and research potentials
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
The productive role of material design artefacts in participatory design events
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Algoritmos de clusterização e python científico apoiando modelagem de usuário
Companion Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
Emphasizing dysfunctional group dynamics in collaboration personas: specification of an approach
CHI '13 Extended Abstracts on Human Factors in Computing Systems
A load of cobbler's children: beyond the model designing processor
CHI '13 Extended Abstracts on Human Factors in Computing Systems
The secret life of a persona: when the personal becomes private
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design-driven narrative: using stories to prototype and build immersive design worlds
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 31st European Conference on Cognitive Ergonomics
"Pray before you step out": describing personal and situational blind navigation behaviors
Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility
Exploring the role of the semiotic engineering in interaction co-design
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Family room: reducing email overload
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
Care-O-bot® 3: vision of a robot butler
Your Virtual Butler
Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
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ì Personasî is an interaction design technique with considerable potential for software product development. In three years of use, our colleagues and we have extended Alan Cooperís technique to make Personas a powerful complement to other usability methods. After describing and illustrating our approach, we outline the psychological theory that explains why Personas are more engaging than design based primarily on scenarios. As Cooper and others have observed, Personas can engage team members very effectively. They also provide a conduit for conveying a broad range of qualitative and quantitative data, and focus attention on aspects of design and use that other methods do not.