Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Computer systems and the design of organizational interaction
ACM Transactions on Information Systems (TOIS)
Computer-supported cooperative work: a book of readings
Computer-supported cooperative work: a book of readings
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
CSCW: four characters in search of a context
Studies in computer supported cooperative work
Harmonious working and CSCW: computer technology and air traffic control
Studies in computer supported cooperative work
The technology of team navigation
Intellectual teamwork
There's no place like home: continuing design in use
Design at work
The use of scenarios in design
ACM SIGCHI Bulletin
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Tasks-in-interaction: paper and screen based documentation in collaborative activity
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Sociologists can be surprisingly useful in interactive systems design
HCI'92 Proceedings of the conference on People and computers VII
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Designing engineers
Computer Supported Cooperative Work
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Communications of the ACM
Studying context: a comparison of activity theory, situated action models, and distributed cognition
Context and consciousness
The relevance of “work-practice” for design
Computer Supported Cooperative Work
Computerization and controversy (2nd ed.)
Re-place-ing space: the roles of place and space in collaborative systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Freeflow: mediating between representation and action in workflow systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Physical spaces, virtual places and social worlds: a study of work in the virtual
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Practically accomplishing immersion: cooperation in and for virtual environments
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
AROMA: abstract representation of presence supporting mutual awareness
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Designing with ethnography: a presentation framework for design
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Bridging the analysis of work practice and system redesign in cooperative workshops
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Mediating change: translation and mediation in the context of bricolage
Proceedings of the IFIP TC8 WG8.6 international working conference on diffusion, adoption and implementation of information technology on Facilitating technology transfer through partnership: learning from practice and research
Network Communities: Something Old, Something New, Something Borrowed …
Computer Supported Cooperative Work - Special issue on interaction and collaboration in MUDs
Fragmented interaction: establishing mutual orientation in virtual environments
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
A Web on the Wind: The Structure of Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
’’It‘s Just a Matter of Common Sense‘‘: Ethnography as Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
At home with the technology: an ethnographic study of a set-top-box trial
ACM Transactions on Computer-Human Interaction (TOCHI)
Is paper safer? The role of paper flight strips in air traffic control
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on interface design for safety-critical interactive systems: when there is no room for user error
Temporal Coordination –On Time and Coordination of CollaborativeActivities at a Surgical Department
Computer Supported Cooperative Work
From usability lab to “design collaboratorium”: reframing usability practice
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Six roles of documents in professionals' work
Proceedings of the Sixth European conference on Computer supported cooperative work
Moving document collections online: the evolution of a shared repository
Proceedings of the Sixth European conference on Computer supported cooperative work
Office procedure as practical action: models of work and system design
ACM Transactions on Information Systems (TOIS)
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Ethnomethodologically informed ethnography and information system design
Journal of the American Society for Information Science
Landscapes of Practice: Bricolage as a Method for Situated Design
Computer Supported Cooperative Work
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Process descriptions as organisational accounting devices: the dual use of workflow technologies
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Hunting for the Treasure at the End of theRainbow: Standardizing corporate IT Infrastructure
Computer Supported Cooperative Work
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
Technology in Working Order: Studies of Work, Interaction, and Technology
Technology in Working Order: Studies of Work, Interaction, and Technology
Technology in Action
Work Practices Surrounding PACS: The Politics of Space in Hospitals
Computer Supported Cooperative Work
Computer Supported Cooperative Work
When only the self is real: theory and practice in the development community
ACM SIGDOC Asterisk Journal of Computer Documentation
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Computer Supported Cooperative Work
The Problem with 'Awareness': Introductory Remarks on 'Awareness in CSCW'
Computer Supported Cooperative Work
Creating assemblies:: aboard the Ghost Ship
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Participatory Design: Issues and Concerns
Computer Supported Cooperative Work
NetWORKers and their Activity in IntensionalNetworks
Computer Supported Cooperative Work
The Camera as an ActorDesign-in-Use of Telemedicine Infrastructure inSurgery
Computer Supported Cooperative Work
A Patchwork Planet Integration and Cooperation in Hospitals
Computer Supported Cooperative Work
Designing culturally situated technologies for the home
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
The Myth of the Paperless Office
The Myth of the Paperless Office
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Co-realisation: towards a principled synthesis of ethnomethodology and participatory design
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Locating virtual field sites and a dispersed object of research
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Infrastructure and ethnographic practice: working on the fringes
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Presenting ethnography in the requirements process
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
The Gift of the Gab?: A Design OrientedSociology of Young People's Use of Mobiles
Computer Supported Cooperative Work
Participatory It Design: Designing for Business and Workplace Realities
Participatory It Design: Designing for Business and Workplace Realities
Public and Situated Displays: Social and Interactional Aspects of Shared Display Technologies (Cooperative Work, 2)
Proceedings of the 2003 conference on Designing for user experiences
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Ambiguities, Awareness and Economy: A Study ofEmergency Service Work
Computer Supported Cooperative Work
Domestic Routines and Design for the Home
Computer Supported Cooperative Work
Blogging as social activity, or, would you let 900 million people read your diary?
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
CSCW at play: 'there' as a collaborative virtual environment
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Collaborating around collections: informing the continued development of photoware
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Creating Assemblies in Public Environments: Social Interaction, Interactive Exhibits and CSCW
Computer Supported Cooperative Work
ICT and Integrated Care: Some Dilemmas of Standardising Inter-Organisational Communication
Computer Supported Cooperative Work
Ordering Systems: Coordinative Practices and Artifacts in Architectural Design and Planning
Computer Supported Cooperative Work
Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication
Computer Supported Cooperative Work
Mobility Work: The Spatial Dimension of Collaboration at a Hospital
Computer Supported Cooperative Work
Making by making strange: Defamiliarization and the design of domestic technologies
ACM Transactions on Computer-Human Interaction (TOCHI)
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
Socialization in an Open Source Software Community: A Socio-Technical Analysis
Computer Supported Cooperative Work
Negotiated rhythms of mobile work: time, place, and work schedules
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
A web of coordinative artifacts: collaborative work at a hospital ward
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Supporting the shared experience of spectators through mobile group media
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Personal health information management
Communications of the ACM - Personal information management
Technology for the humdrum: trajectories, interactional needs and a care setting
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Temporality in Medical Work: Time also Matters
Computer Supported Cooperative Work
Moving with the times: IT research and the boundaries of CSCW
Computer Supported Cooperative Work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Special Issue: Collaboration in e-Research
Computer Supported Cooperative Work
Of pill boxes and piano benches: "home-made" methods for managing medication
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Strangers and friends: collaborative play in world of warcraft
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
The human infrastructure of cyberinfrastructure
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Seamless Integration: Standardisation across Multiple Local Settings
Computer Supported Cooperative Work
Cooperation in massively distributed information spaces
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Decentralizing the control room: mobile work and institutional order
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Moving to get ahead: local mobility and collaborative work
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work
The designers' notepad: supporting and understanding cooperative design
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Workflow from within and without: technology and cooperative work on the print industry shopfloor
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
What are workplace studies for?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Chalk and cheese: BPR and ethnomethodologically informed ethnography in CSCW
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Emergent temporal behaviour and collaborative work
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Entertaining Situated Messaging at Home
Computer Supported Cooperative Work
The Cooperative Work of Gaming: Orchestrating a Mobile SMS Game
Computer Supported Cooperative Work
Virtual "Third Places": A Case Study of Sociability in Massively Multiplayer Games
Computer Supported Cooperative Work
Leisure and CSCW: Introduction to Special Edition
Computer Supported Cooperative Work
A Look at Tokyo Youth at Leisure: Towards the Design of New Media to Support Leisure Outings
Computer Supported Cooperative Work
Back to the shed: gendered visions of technology and domesticity
Personal and Ubiquitous Computing
Computer Supported Cooperative Work
How Can I Help You? Call Centres, Classification Work and Coordination
Computer Supported Cooperative Work
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Permutations of cooperative work practices: a study of two oncology clinics
Proceedings of the 2007 international ACM conference on Supporting group work
Resources, Co-Evolution and Artifacts: Theory in CSCW (Computer Supported Cooperative Work)
Resources, Co-Evolution and Artifacts: Theory in CSCW (Computer Supported Cooperative Work)
Sotto Voce: Facilitating Social Learning in a Historic House
Computer Supported Cooperative Work
Documents in Place: Demarcating Places for Collaboration in Healthcare Settings
Computer Supported Cooperative Work
Understanding Situated Social Interactions: A Case Study of Public Places in the City
Computer Supported Cooperative Work
Proceedings of the 7th ACM conference on Designing interactive systems
Anchored mobilities: mobile technology and transnational migration
Proceedings of the 7th ACM conference on Designing interactive systems
Configuring User-Designer Relations: Interdisciplinary Perspectives
Configuring User-Designer Relations: Interdisciplinary Perspectives
Hunting for fun: solitude and attentiveness in collaboration
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Steps toward a typology for health informatics
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Colour management is a socio-technical problem
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Representations and requirements: the value of ethnography in system design
Human-Computer Interaction
Reflections on a work-oriented design project
Human-Computer Interaction
Coherence: an approach to representing ethnographic analyses in systems design
Human-Computer Interaction
Ethnography considered harmful
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communication and Diagnostic Work in Medical Emergency Calls in Italy
Computer Supported Cooperative Work
Designing for elders: exploring the complexity of relationships in later life
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
Media Space 20+ Years of Mediated Life
Media Space 20+ Years of Mediated Life
Integration and Generification--Agile Software Development in the Healthcare Market
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Digital parenting: designing children's safety
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
The roles that make the domestic work
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Negotiating boundaries: managing disease at home
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Knowing the Way. Managing Epistemic Topologies in Virtual Game Worlds
Computer Supported Cooperative Work
Context-Based Workplace Awareness
Computer Supported Cooperative Work
Studies of Work and the Workplace in HCI: Concepts and Techniques
Studies of Work and the Workplace in HCI: Concepts and Techniques
Exploring Digital Design: Multi-Disciplinary Design Practices
Exploring Digital Design: Multi-Disciplinary Design Practices
Infrastructure Time: Long-term Matters in Collaborative Development
Computer Supported Cooperative Work
Supporting ad-hoc re-planning and shareability at large-scale events
Proceedings of the 16th ACM international conference on Supporting group work
Developing a framework of common information space (CIS): grounded theory analysis of airport CIS
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
Computer Supported Cooperative Work
The Role of Integration in Health-Based Information Infrastructures
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Bloggers and Readers Blogging Together: Collaborative Co-creation of Political Blogs
Computer Supported Cooperative Work
Artefactual Multiplicity: A Study of Emergency-Department Whiteboards
Computer Supported Cooperative Work
Cooperative Work and Coordinative Practices: Contributions to the Conceptual Foundations of Computer-Supported Cooperative Work (CSCW)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Cultural appropriation: information technologies as sites of transnational imagination
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Finding a new normal: the role of technology in life disruptions
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Medical secretaries' care of records: the cooperative work of a non-clinical group
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Computer Supported Cooperative Work
Pursuing Leisure: Reflections on Theme Park Visiting
Computer Supported Cooperative Work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
A study on the implementation of large-scale home telemonitoring service
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Global software development in a CSCW perspective
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Constructing CSCW: The First Quarter Century
Computer Supported Cooperative Work
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In this article we focus attention on ethnography's place in CSCW by reflecting on how ethnography in the context of CSCW has contributed to our understanding of the sociality and materiality of work and by exploring how the notion of the `field site' as a construct in ethnography provides new ways of conceptualizing `work' that extends beyond the workplace. We argue that the well known challenges of drawing design implications from ethnographic research have led to useful strategies for tightly coupling ethnography and design. We also offer some thoughts on recent controversies over what constitutes useful and proper ethnographic research in the context of CSCW. Finally, we argue that as the temporal and spatial horizons of inquiry have expanded, along with new domains of collaborative activity, ethnography continues to provide invaluable perspectives.