Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Presenting ethnography in the requirements process
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
What are workplace studies for?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Getting to know the 'customer in the machine'
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
At home with the technology: an ethnographic study of a set-top-box trial
ACM Transactions on Computer-Human Interaction (TOCHI)
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
SIGCSE '02 Proceedings of the 33rd SIGCSE technical symposium on Computer science education
Computer Supported Cooperative Work
Technology choice as a first step in design: the interplay of procedural and sensemaking processes
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Personal and Ubiquitous Computing
Patterns of cooperative interaction: Linking ethnomethodology and design
ACM Transactions on Computer-Human Interaction (TOCHI)
A general approach to ethnographic analysis for systems design
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
Strings of experiments: looking at the design process as a set of socio-technical experiments
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Developing Digital Records: Early Experiences of Record and Replay
Computer Supported Cooperative Work
Proceedings of the 2006 AVI workshop on BEyond time and errors: novel evaluation methods for information visualization
Finding patterns in the fieldwork
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
How Can I Help You? Call Centres, Classification Work and Coordination
Computer Supported Cooperative Work
Dependable domestic systems design: A socio-technical approach
Interacting with Computers
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
Coherence: an approach to representing ethnographic analyses in systems design
Human-Computer Interaction
Engineering the social: The role of shared artifacts
International Journal of Human-Computer Studies
Beyond Electronic Patient's File: Assisting Conversations in a Healthcare Network
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
People-Oriented Programming: From Agent-Oriented Analysis to the Design of Interactive Systems
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Designing with ethnography: An integrative approach to CSCW design
Advanced Engineering Informatics
Developing ubiquitous collaborating multi-agent systems based on QoS requirements
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
Design ideas for IT in public spaces
Personal and Ubiquitous Computing
Fieldwork for requirements: Frameworks for mobile healthcare applications
International Journal of Human-Computer Studies
Socio-technical systems: From design methods to systems engineering
Interacting with Computers
Ethnographic video as design specs
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Listen to this: using ethnography to inform the design of auditory interfaces
HAID'06 Proceedings of the First international conference on Haptic and Audio Interaction Design
Understanding socially oriented roles and goals through motivational modelling
Journal of Systems and Software
A proposed information systems framework for effective delivery of user research findings
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
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