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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM - Special issue Participatory Design
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DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
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DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
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’’It‘s Just a Matter of Common Sense‘‘: Ethnography as Invisible Work
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GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Talking Work: Language-games, Organisations and Computer Supported Cooperative Work
Computer Supported Cooperative Work
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ACM Transactions on Information Systems (TOIS)
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Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
When only the self is real: theory and practice in the development community
ACM SIGDOC Asterisk Journal of Computer Documentation
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The M.A.D. Experience: Multiperspective Application Development in evolutionary prototyping
ECCOP '98 Proceedings of the 12th European Conference on Object-Oriented Programming
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
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ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
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PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
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A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
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Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
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This article discusses the integration of work practice and system design. By scrutinising the unfolding discourse of workshop participants the co-construction of work practice issues as relevant design considerations is described. Through a mutual exploration of ethnography and participatory design the contributing constituents to the co-construction process are identified and put forward as elements in the integration of `systemic analysis' and `appreciative intervention'. The systemic analysis proposes collaboratively grounding the emergent understandings on an inductive and iterative analysis of actual technologically mediated work practice. The appreciative intervention, in turn, calls for envisioning images of future system and context through a recognition of presence and change intertwined in the existing ways of working. The identified elements are joined into three dimensions of interplay, namely the analytic distance, the horizon of work practice transformations and the situated generalisations, which reformulate new conceptualisations of what the integration of work practice and participatory system design is all about. It is suggested that these dimensions together with practitioner participation call into question some of the taken-for-granted assumptions and commonly forwarded intractable disciplinary dichotomies and contribute more generally to bridging work practice and participatory design.