The variable impact of computer technologies on the organization of work activities

Reflections on participatory design: lessons from the trillium experience

CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Bridging Work Practice and System Design: Integrating Systemic Analysis, Appreciative Intervention and Practitioner Participation

Computer Supported Cooperative Work

An ethnographic approach to design

The human-computer interaction handbook

The implications of enterprise-wide pipeline management tools for organizational relations and exchanges

Proceedings of the 2007 international ACM conference on Supporting group work

Reflections on a work-oriented design project

Human-Computer Interaction

Socio-technical systems: From design methods to systems engineering

Interacting with Computers