Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Who's in charge here?: Cooperative work and authority negotiation in police helicopter missions
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
An ethnographic study of distributed problem solving in spreadsheet development
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Gardeners and gurus: patterns of cooperation among CAD users
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Tasks-in-interaction: paper and screen based documentation in collaborative activity
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Looking at ourselves: an examination of the social organisation of two research laboratories
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CSCW challenges in large-scale technical projects—a case study
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
From implementation to design: tailoring and the emergence of systematization in CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Helping CSCW applications succeed: the role of mediators in the context of use
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Exploring obstacles: integrating CSCW in evolving organisations
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Meaning-making in the creation of useful summary reports
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Working with “constant interruption”: CSCW and the small office
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The effects of interactive graphics and text on social influence in computer-mediated small groups
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
DOLPHIN: integrated meeting support across local and remote desktop environments and LiveBoards
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The use of an automatic “To Do” list to guide structured interaction
CHI '95 Conference Companion on Human Factors in Computing Systems
The interfunctionality of talk and text
Computer Supported Cooperative Work - Special issue on computer-supported collaborative writing
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Getting others to get it right: an ethnography of design work in the fashion industry
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Field work: is it product work?
interactions
Using ethnography in contextural design
Communications of the ACM
Designing with ethnography: a presentation framework for design
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Designing support for remote intensive-care telehealth using the locales framework
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
From workplace to development: what have we learned so far and where do we go?
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Recomposition: putting it all back together again
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
The Organisation in Ethnography –A Discussion of Ethnographic Fieldwork Programs in CSCW
Computer Supported Cooperative Work
Applying patterns of cooperative interaction to work (re)design: e-government and planning
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer Supported Cooperative Work
Make room for ethnography in design!: overlooked collaborative and educational prospects
ACM SIGDOC Asterisk Journal of Computer Documentation
Participatory Design at a Radio Station
Computer Supported Cooperative Work
Creating Shared Information Spaces to Support Collaborative Design Work
Information Systems Frontiers
Workarounds and distributed viscosity in a workflow system: a case study
ACM SIGGROUP Bulletin
Practical strategies for integrating a conversation analyst in an iterative design process
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Advanced topics in end user computing
What we talk about when we talk about context
Personal and Ubiquitous Computing
Traffic encounters and Hocman: associating motorcycle ethnography with design
Personal and Ubiquitous Computing
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Moving with the times: IT research and the boundaries of CSCW
Computer Supported Cooperative Work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding patterns in the fieldwork
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Supporting the flow of information through constellations of interaction
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Designing for cooperation at a radio station
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Informing collaborative information visualisation through an ethnography of ambulance control
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
How Can I Help You? Call Centres, Classification Work and Coordination
Computer Supported Cooperative Work
Standardization of Work: Co-constructed Practice
The Information Society
Deploying research technology in the home
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Effective user involvement in product development by improving the analysis of user needs
Behaviour & Information Technology
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
MUST: a method for participatory design
Human-Computer Interaction
Multidisciplinary medical team meetings: a field study of collaboration in health care
Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
Ethnography considered harmful
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Hello World! --- Experiencing Usability Methods without Usability Expertise
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
International Journal of Technology Enhanced Learning
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
Evaluation methods for groupware systems
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Fieldwork for requirements: Frameworks for mobile healthcare applications
International Journal of Human-Computer Studies
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
Listen to this: using ethnography to inform the design of auditory interfaces
HAID'06 Proceedings of the First international conference on Haptic and Audio Interaction Design
How do people learn at the workplace? investigating four workplace learning assumptions
EC-TEL'07 Proceedings of the Second European conference on Technology Enhanced Learning: creating new learning experiences on a global scale
Medication management in the making: on ethnography-design relations
Proceedings of the 2013 conference on Computer supported cooperative work
Constructing CSCW: The First Quarter Century
Computer Supported Cooperative Work
From Artefacts to Infrastructures
Computer Supported Cooperative Work
Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
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We have considered the role of workplace studies from the CSCW literature which are intended to inform system design and implementation. We present a critique of these studies, categorised according to which phase of the design process they most inform, and discuss the tensions between providing explanatory accounts and usable design recommendations, the pressures on fieldworkers to provide both, the purposes different approaches serve, and the transition from fieldwork to system design.