Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Talking through design: requirements and resistance in cooperative prototyping
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The cognitive dimension of viscosity: A sticky problem for HCI
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
Technomethodology: paradoxes and possibilities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evolutionary engagement in an ongoing collaborative work process: a case study
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
The social-technical design circle
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Designing groupware for congruency in use
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Computer Supported Cooperative Work
Collaboration and collaborative information technologies: a review of the evidence
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
Participatory Design at a Radio Station
Computer Supported Cooperative Work
Tailoring Groupware: The Cooperative HypermediaApproach
Computer Supported Cooperative Work
Workarounds and distributed viscosity in a workflow system: a case study
ACM SIGGROUP Bulletin
Introduction to Special Issue on Evolving Use of Groupware
Computer Supported Cooperative Work
Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers
Computer Supported Cooperative Work
Constructing Interdependencies withCollaborative Information Technology
Computer Supported Cooperative Work
Beyond relative advantage: factors in end-user uptake of computer supported cooperative work
Advanced topics in end user computing
Advanced topics in end user computing
Shaping technology across social worlds: groupware adoption in a distributed organization
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Display and presence disparity in Mixed Presence Groupware
AUIC '04 Proceedings of the fifth conference on Australasian user interface - Volume 28
Situating evaluation in scenarios of use
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Conceptualization and appropriation: the evolving use of a collaborative knowledge management system
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
What are workplace studies for?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Designing for cooperation at a radio station
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
Managing currents of work: multi-tasking among multiple collaborations
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
The role of cognitive styles in groupware acceptance
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Integrating CSCW systems to organisations is highly complex. This paper examines the co-evolution process involved in tailoring a CSCW system to fit in with the current organisational structure, whilst concurrently adapting the working practices to enable the system to support collaboration. A study is presented which analyses the various obstacles and inequities that ensue when a multi-user system is implemented in a company. To facilitate the management and resolution of the emergent problems, a preliminary conceptual framework is outlined. Finally, a case is presented for involving intermediaries in helping companies customise CSCW systems and adapt their work practices.