The role of cognitive styles in groupware acceptance

  • Authors:
  • NorolHamiza Zamzuri;WanAdilah WanAdnan

  • Affiliations:
  • Faculty of Office Management and Technology, Universiti Teknologi Mara;Faculty of Information Technology and Quantitative Science, Universiti Teknologi Mara

  • Venue:
  • HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
  • Year:
  • 2007

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Abstract

This paper attempts to bring forward the idea of the role of cognitive styles in groupware acceptance. The study examines the role of cognitive styles and other TAM variables and predicts the role of cognitive styles in influencing the usage of groupware. A simple random sampling method was used in this study and 109 respondents were participated who are from Administrative staff in Universiti Teknologi Mara, Shah Alam (Uitm), Selangor. A theoretical framework from information system (Technology Acceptance Model) was based for this study and cognitive styles as external variables. The goal for studying cognitive styles in groupware acceptance is to understand how user process information and how systems can be better built to accommodate the diversity of the population. Due to this, it leads the understanding of the individual differences in groupware acceptance specifically in making a decision to change. The results indicate that cognitive styles do affect ease of use and usefulness; unfortunately it does not significant lead to the usage of the system. This result will help system designers in creating the interface design and etc. Limitations and directions for future research are discussed.