Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-based Systems
The measurement of end-user computing satisfaction
MIS Quarterly
“Information technology to support electronic meetings"
Management Information Systems Quarterly
“A study of influence in computer-mediated group decision making"
Management Information Systems Quarterly
“Computer support for meetings of groups working on unstructured problems: a field experiment"
Management Information Systems Quarterly
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Group decision support system impact: multi-methodological exploration
Information and Management
Utilizing GDSS technology: final report on a recent empirical study
Information and Management
How can we make groupware practical? (panel)
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 1990 ACM conference on Computer-supported cooperative work
CSCW'90 Computer Supported Cooperative Work 90
Communications of the ACM - Special issue on computer graphics: state of the arts
CSCW: the convergence of two development contexts
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User interface consistency across end-user application programs: effect on learning and satisfaction
User interface consistency across end-user application programs: effect on learning and satisfaction
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
An exploration of group member satisfaction
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
What do groups need? A proposed set of generic groupware requirements
ACM Transactions on Computer-Human Interaction (TOCHI)
Groupware and computer-supported cooperative work
The human-computer interaction handbook
The role of cognitive styles in groupware acceptance
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Is IS Research on GSS Relevant?
Information Resources Management Journal
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Computer support for group work is a technological innovation receiving considerable attention from developmental researchers. This paper reports the preliminary results from two surveys which assessed user perceived needs for various types of group work support. The instruments, distributed to managers and professionals in a variety of organizations, described group support scenarios and associated functions/tools and asked for an assessment of their usefulness to one of the respondent's organizational work groups. Support for between meetings group work was perceived to be more useful than support for either face to face or electronic meetings. Common single user tools were generally perceived to be more useful than multi-user group tools. Individual differences and implications are addressed.