Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Helping CSCW applications succeed: the role of mediators in the context of use
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Exploring obstacles: integrating CSCW in evolving organisations
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The role of “help networks” in facilitating use of CSCW tools
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Information technology innovations: a classification by IT locus of impact and research approach
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Why people do and don't wear active badges: a case study
Computer Supported Cooperative Work
The Zephyr Help Instance: promoting ongoing activity in a CSCW system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Training experiences and usage intentions: a field study of a graphical user interface
International Journal of Human-Computer Studies
Voice loops as cooperative aids in space shuttle mission control
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Evolutionary engagement in an ongoing collaborative work process: a case study
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Hypermedia structures and the division of labor in meeting room collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Support for workflows in a ministerial environment
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Thunderwire: a field study of an audio-only media space
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Supporting social awareness @ work design and experience
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Talking to strangers: an evaluation of the factors affecting electronic collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Groupware in the wild: lessons learned from a year of virtual collocation
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Groupware implementation: reinvention in the sociotechnical frame
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Collaborative Writing Is Hard to Support: A Field Study of Collaborative Writing
Computer Supported Cooperative Work
When Are Group Scheduling Tools Useful?
Computer Supported Cooperative Work
Merging multiple perspectives in groupware use: intra- and intergroup conventions
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Recognising “success” and “failure”: evaluating groupware in a commercial context
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Understanding the role of documents in a hierarchical flow of work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
GSS for cooperative policymaking: no trivial matter
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Collaborative workspace for time deferred electronic cooperation
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Collaborative virtual workspace
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
From workplace to development: what have we learned so far and where do we go?
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
“I love the system—I just don't use it!”
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
NYNEX portholes: initial user reactions and redesign implications
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Testing the technology acceptance model across cultures: a three country study
Information and Management
The antecedents and consequents of user perceptions in information technology adoption
Decision Support Systems
It's all in the words: supporting work activites with lightweight tools
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Computer Supported Cooperative Work
Media Production: Towards Creative Collaboration UsingCommunication Networks
Computer Supported Cooperative Work
Workflow Systems: Occasions for Success and Failure
Computer Supported Cooperative Work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Going wireless: behavior & practice of new mobile phone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
The notification collage: posting information to public and personal displays
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Linking public spaces: technical and social issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparison of usage evaluation and inspection methods for assessing groupware usability
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
PolyLens: a recommender system for groups of users
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Why groupware succeeds: discretion or mandate?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
The social construction and visualisation of a new Norwegian offshore installation
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Doing software development: occasions for automation and formalisation
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Supporting groupware conventions through contextual awareness
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
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Researchers in Information Systems have produced a rich collection of metaanalyses and models of factors influencing the uptake of information technologies. In the domain of CSCW, however, these models have largely been neglected, and while there are many case studies, no systematic account of uptake has been produced. We use findings from Information Systems research to structure a meta-analysis of uptake issues as reported in Computer Supported Cooperative Work (CSCW) case studies, supplemented by a detailed re-examination of one of our own case studies from this perspective. This shows that while there are some factors that seem to be largely specific to CSCW introductions, many of the case study results are very similar to standard IS findings. We conclude by suggesting how the two communities of researchers might build on each other's work.