Electronic calendars in the office: an assessment of user needs and current technology
ACM Transactions on Information Systems (TOIS)
Strategies for encouraging successful adoption of office communication systems
ACM Transactions on Information Systems (TOIS)
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Learning from user experience with groupware
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Intellectual teamwork
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Collaborative Writing Is Hard to Support: A Field Study of Collaborative Writing
Computer Supported Cooperative Work
Social and psychological factors influencing the design of office communications systems
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Why groupware succeeds: discretion or mandate?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Social, individual and technological issues for groupware calendar systems
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Inferring calendar event attendance
Proceedings of the 6th international conference on Intelligent user interfaces
Your time and my time: a temporal approach to groupware calendar systems
Information and Management
Groupware and computer-supported cooperative work
The human-computer interaction handbook
Beyond relative advantage: factors in end-user uptake of computer supported cooperative work
Advanced topics in end user computing
Advanced topics in end user computing
Information and Management
I love you, let's share calendars: calendar sharing as relationship work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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A geographically dispersed department at the MITRE Corporation participated in a field test of groupware tools. This paper documents the results of their use of a group scheduling tool, Meeting Maker Version 1.5. Research in the late 1980s showed that early group scheduling tools were not useful, in part because they only benefited some users and hence critical mass could not be attained. This study was undertaken to determine whether and how far the tools have evolved. Participants said that Meeting Maker made it easy to schedule meetings and maintain their calendars, and 90% wished to continue using it after the study was complete. Problems were noted when not everyone used or had access to the tool, and three generic solutions are discussed: capabilities that allow users to communicate with non-users, capabilities that allow users to stay connected, and lightweight methods of participation.