Electronic calendars in the office: an assessment of user needs and current technology

  • Authors:
  • Christine M. Kincaid;Pierre B. Dupont;A. R. Kaye

  • Affiliations:
  • Gandalf Systems Group, Ottawa, Ont., Canada;Gandalf Systems Group, Ottawa, Ont., Canada;Carleton Univ., Ottawa, Ont., Canada

  • Venue:
  • ACM Transactions on Information Systems (TOIS)
  • Year:
  • 1985

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Abstract

Manufacturers of integrated electronic office systems have included electronic versions of the calendar in almost every system they offer. This paper describes a survey of office workers, carried out to examine their use both of paper calendars and of electronic calendars that are commercially available as part of integrated office systems. It assesses the degree to which electronic calendars meet the needs of users. Our survey shows that the simple paper calendar is a tool whose power and flexibility is matched by few, if any, of the current commercially available electronic calendars. Recommendations for features that should be included in electronic calendars and automatic schedulers are included.