Electronic calendars in the office: an assessment of user needs and current technology
ACM Transactions on Information Systems (TOIS)
Datamation
Selected Papers from the First and the Second European Workshop on Application and Theory of Petri Nets
Advances in Petri Nets 1987, covers the 7th European Workshop on Applications and Theory of Petri Nets
A communication-oriented approach to structuring the software maintenance environment
ACM SIGSOFT Software Engineering Notes
SACT: a tool for automating semi-structured organizational communication
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Strudel—an extensible electronic conversation toolkit
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Groupware: some issues and experiences
Communications of the ACM
Teamwork Support in a Knowledge-Based Information Systems Environment
IEEE Transactions on Software Engineering
An annotated bibliography of computer supported cooperative work
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
CSCW challenges in large-scale technical projects—a case study
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CSCW challenges: cooperative design in engineering projects
Communications of the ACM - Special issue Participatory Design
MOCCA: an environment for CSCW applications
COCS '93 Proceedings of the conference on Organizational computing systems
Building flexible groupware through open protocols
COCS '93 Proceedings of the conference on Organizational computing systems
Situating conversations within the language/action perspective: the Milan conversation model
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Computer Supported Cooperative Work
Augmenting SADT to develop computer support for cooperative work
ICSE '91 Proceedings of the 13th international conference on Software engineering
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
Integrating Contexts to Support Coordination: TheCHAOS Project
Computer Supported Cooperative Work
CSCW and distributed systems: the problem of control
ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work
Rethinking CSCW systems: the architecture of MILANO
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Performance criteria of a sound office analysis methodology
International Journal of Information Management: The Journal for Information Professionals
Computational Coordination Mechanisms: A tale of a struggle for flexibility
Computer Supported Cooperative Work
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The need of supporting office work with suitable computer based tools implies the investigation of the deep aspects of cooperation within the office. Cooperation, to the extent that is made up of communication and coordination, can be fully characterized under the assumption that an office is a special linguistic game, constituted by a set of rules defining the conversations possible within it, continuously changing under the perturbations created by the speech acts its member do performing the conversations. Within this conceptual context, a prototypal software package, CHAOS-1, is presented. CHAOS-1 aims both at supporting the conversations and at improving coordination of the office activities.This paper discusses CHAOS-1 with respect to similar proposals, presents its overall architecture, shows some examples of its use and sketches its new releases under development.